Sarahphillips
Dedicated June 2021

Weddingwire Concierge

Sarahphillips, on April 2, 2020 at 11:44 AM Posted in Account Support 0 11
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How do I get rid of the chat box? I’m sure it’s a nice feature but I don’t have a need for it at the moment. I have clicked no to it’s questions & when I close out of it it just pops up with the same question again 😫.

11 Comments

Latest activity by Julie, on April 3, 2020 at 8:40 PM
  • Hannah
    Master July 2019
    Hannah ·
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    I am wondering the same thing. I already had my wedding and just come on here for the forums.
    • Reply
  • Melle
    Legend June 2019
    Melle ·
    • Flag

    I don't think there's a way to disable it either. i tried the same thing with X-ing it out and saying "no thanks" to it but it just stays there.

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  • VIP August 2020
    ·
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    View Quoted Comment
    I don't know if she'll stay away permanently, but I did what you did, only I stayed in the conversation and continued to click on the "no" option for each question- there are 2 or 3 -until new questions stopped coming up, and then I x-ed out of it. She's gone now.
    • Reply
  • VIP August 2020
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    Update: as soon as I hit reply, she came back. 🤷
    • Reply
  • Kathryn
    VIP August 2020
    Kathryn ·
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    Yeah, I'm just hear to say that she's really annoying. I'm only coming on here for the forums at the moment, and I've been doing that less with her bugging me every 5 minutes.
    • Reply
  • Sarahphillips
    Dedicated June 2021
    Sarahphillips ·
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    Y’all she disappeared after I posted this 😂. I honestly don’t know how it happened.
    • Reply
  • Hannah
    Master July 2019
    Hannah ·
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    View Quoted Comment
    That's lucky!
    • Reply
  • Pirate & 60s Bride
    Legend March 2017
    Pirate & 60s Bride ·
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    It’s terribly annoying on mobile. 👎
    • Reply
  • Dana
    Dedicated May 2020
    Dana ·
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    I agree, it is. And like PP, each time I try to close her she just pops back when I go to a new page
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag

    Hi there! This is a new tool our team just recently launched. I'm so sorry that you are having trouble closing the chat box and I'm happy to share this feedback with our Development Team. Please don't hesitate to reach out to us directly at help@weddingwire.com if you have any additional questions or concerns.

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  • Julie
    VIP February 2020
    Julie ·
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    View Quoted Comment
    Omg please make it go away!
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