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Mariah
Savvy March 2021

Wedding venue deposit

Mariah, on December 16, 2019 at 2:42 PM Posted in Planning 0 7
Long story short In October I booked our wedding. For a Saturday in March 2021. A few days later my groomsman , little brother got hit by a car trying to help an older lady who just got in a car accident and died . I’m still not okay as that was just 2mo ago. Of course my plans have changed. My entire like excitement of this wedding has literally gone gray. My fiancé was also super close with my brother. He’d known him half of my brothers entire life. So we’re changing to a small intimate wedding sometime somewhere. I contacted the venue, and I understood that my $1000 will probably be forfeited. But then they stated I owe them $5000 for food. For a March 2021 wedding. I stated if negotiation can be made , if someone else books the date. And they keep asking when I can pay them the $5000. We don’t even have that as I used my wedding money to help with funeral cost and expenses. I went to a higher up , and waiting to see the outcome.
Anyone ever heard of this ? I get there’s things in a contract but to be so compassionless is what’s putting me Over the edge.

7 Comments

Latest activity by Haley, on December 16, 2019 at 10:15 PM
  • Meghan
    Super September 2019
    Meghan ·
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    That's awful! I'm so sorry for your loss.

    I would check over your contract and see what it says about cancellations. If it doesn't mention anything about owing for food if you cancel then you don't have to pay it. If it is in the contract that unfortunately you don't have many options. But maybe if you explain the situation they'd at least be willing to set up a payment plan type deal instead of having to pay all at once? I would hope they'd be understanding.

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  • Liza
    Dedicated September 2021
    Liza ·
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    First, I am so sorry for your loss and my thoughts are with you and your family.


    Second, what your venue is asking is absurd. What does your contract state? Does the contract you signed state that canceling at any time results in a $5000 catering cost? I can understand a catering minimum being due the week of a wedding if guest count is not high enough, but not sooner than that. The venue has plenty of time to re-book that wedding date and recover full revenue.


    If the contract states that the catering minimum must be paid, even this far out (which I doubt it does) you should still fight it. A death in the family is certainly an understandable reason for canceling a wedding and the venue should show some sympathy.


    If they somehow have your credit card information and can charge you the $5,000 without your permission, I would take them to small claims court. If they cannot, then do not pay them. Let them seek legal action if they want, I doubt they would win against you.


    I am sorry you are dealing with this on top of everything else.

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  • Dayna
    Expert September 2021
    Dayna ·
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    I'm so sorry Smiley sad It sounds like a lot depends on your contract. For our venue (which also provides catering), the contract states that if we cancel we lose anything we have already paid, but would not be charged any future payments. I really hope everything works out for you and that they are able to work with you.

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  • Mariah
    Savvy March 2021
    Mariah ·
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    I went to the extreme of closing that bank account completely that I used in October so they can’t get anything from me. I’ve emailed the EVP of Raddison and waiting on a reply. I’ve sent news articles , his death certificate even. As proof I’m not just making up a sob story. His accident was huge and very well known and there’s tons of media coverage on him due to his amazing act of kindness. And they don’t care. At all. It’s disgusting and it’s like as bad as it is , I dodged a bullet!
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  • Kelsi
    Expert June 2020
    Kelsi ·
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    First, I just want to say how sorry I am for the loss you have all suffered. I couldn't imagine and my heart just breaks for you.


    My original venue did the same thing to me. I went behind their backs in contacting the owner and ended up being allowed out of the catering costs, only to lose my deposit, as long as someone else booked for the same date. Truthfully, if even the owners can't have compassion, your next best option is to complain to the Better Business Bureau. They'll hopefully let you out of it once that complaint is made public.



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  • Liza
    Dedicated September 2021
    Liza ·
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    It’s hard to believe people could be so insensitive and rude. I would say it’s up to them to bring you to court if they want to go after the money. They won’t look good going after someone suffering from the loss of a family member. I doubt they would even go through with it if you mentioned getting lawyers involved.
    Sometimes all you need is a letter from a lawyer.
    It’s obvious that due to the death of your brother and the fact the canceled date is over a year away, they are in the wrong.
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  • Haley
    Dedicated February 2021
    Haley ·
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    I completely understand where you are coming from. I can not imagine what you are going through and I am very sorry to hear that. I have encountered the same issue in the past with some venues and honestly it all just goes to what kind of person it is running the company because I get that it is a business and they need to make their money to buttt the least they could do is let you try to find a replacement so they wouldn't loose money and you wouldn't have to pay for it.

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