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Amanda
Beginner October 2021

Wedding Photographer Mia?

Amanda, on January 6, 2020 at 11:03 AM Posted in Planning 0 23
Before I finished paying him, our wedding photographer would answer my questions within 24 hours. Our mode of communication was Facebook messenger because we are Facebook friends and real life acquaintances.


I messaged him with a simple question 10 days ago and got no response. I have sent another message, sent an email, and left a voicemail since then. I understand it was the holidays but the holidays are over now. We are freaking out because we don’t understand what’s going on and can we trust him to actually show up to the wedding and do a good job?
What would you do? We are actually considering hiring someone else which means we could lose all of our money. I have been very polite in all of my communications with him and am not accusing him of anything, but it’s hard not to fear the worst.

23 Comments

Latest activity by Amanda, on January 10, 2020 at 5:55 PM
  • Cyndy
    Master May 2019
    Cyndy ·
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    Wow that’s terrible. It’s possible that he’s been away for the holidays and is still catching up. Can you tell if he received any of your messages? Send your emails with return receipt so you know when he gets them. Do you have a phone number for him? I would call him and leave a polite message and just tell him you are worried because you haven’t heard back and need to confirm a few things. Good luck.
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  • Amanda
    Beginner October 2021
    Amanda ·
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    I did leave him a voicemail on Friday stating that I was starting to really freak out, and nothing. I actually have a meeting with a different photographer tomorrow that I feel great about, but we’re basically about to lose $1,700 😩
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  • Kendra
    Devoted August 2020
    Kendra ·
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    It looks like your wedding isn't until April. I'm a little surprised you had to finish paying him already. Most of my vendors expect payment within 2 weeks or at the rehearsal/day of. I'd maybe give him another day or so. I just went back to work on Thursday but most of my coworkers were still out until today (I work for a large Auto company). Hopefully everything turns out okay!

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  • Amanda
    Beginner October 2021
    Amanda ·
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    I didn’t have to finish paying him, we’re just super poor so I kept throwing money at the bill til it was paid and never anticipated anything like this. My gut is telling me something is wrong.


    He’s been on Facebook messenger, that’s the thing. He’s on like every few hours and has been for the 10 days that the messages have been sitting there. Even if he’s taking time off I feel like a simple “I’ll get back to you around such and such a date” would have been appreciated especially since I have messaged called and emailed. My trust is totally gone.
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  • Cyndy
    Master May 2019
    Cyndy ·
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    Do you have a signed contract? What does it say about response time? Check yo see if he’s been on Facebook. Again maybe he’s away
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  • Amanda
    Beginner October 2021
    Amanda ·
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    He’s been on Facebook a TON. We do have a signed contract and it does say he is only obligated to interact with me 10 days before the wedding but I just find it awfully interesting that his response time was less than 24 hours when I was sending him $100 a month.
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  • Cyndy
    Master May 2019
    Cyndy ·
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    I hate to say it but something sounds fishy. If he can’t at least respond to let you know he’s busy or that he will get back to you that is very unprofessional. Is there an exit clause for you?
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  • Amanda
    Beginner October 2021
    Amanda ·
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    Doesn’t it?!? My thoughts exactly.


    Per his contract it looks like there’s no way out, but I may use the threat of bad reviews and social media posts as leverage to get some sort of refund. I’m still amazed I haven’t heard anything from him and I don’t understand at all.
    He has had full blown Facebook conversations with people with many paragraphs. He is blowing me off.
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  • Kendra
    Devoted August 2020
    Kendra ·
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    Oh man. That's totally different. And I totally get just trying to pay for things. We are paying for everything ourselves and money is tight.

    That being said, if you're friends in real life, can you reach out any other way? Are there other people who might be able to help you? This doesn't sound right at all.

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  • Amanda
    Beginner October 2021
    Amanda ·
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    I did reach out to his wife’s cousin. I considered reaching out to his wife on Facebook but don’t want to cross too many lines if this ever ends up in court. Here’s the thing...the group of friends I know him from actually all hate me very much. There are political differences involved. Hiring him was a huge mistake, but he came to us and we were recently engaged and just excited. And who would have thought that someone would do something like this with their business? That someone would use someone’s wedding to hurt them over political differences? I would hope that’s not what this is but... it doesn’t look good.
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  • Kendra
    Devoted August 2020
    Kendra ·
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    Oh boy. I'm not really sure what to say to that. Do you know anyone who could give you legal counsel? Photos of my wedding were something I was willing to spend money on since you leave the wedding day with the memories, photographs, and your promise to each other. If you're already running into issues now, I may suggest looking for someone else and asking family/friends to help you financially. As hard as it would be (I realize it's easier for me to say than for you to do) this isn't something I'd mess around with.

    If you were able to get the money back from him through some legal route, you could use that money to pay back a family member/friend. But him not showing up, you can't change that.


    AND, maybe it would/will all work out just fine and he's busy. I cannot imagine how you're feeling. Hoping/praying for the best!

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  • Amanda
    Beginner October 2021
    Amanda ·
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    Thank you so much!


    I actually have a meeting with a new photographer tomorrow, and it feels RIGHT, and I trust that!
    I agree with you completely. It is worth the money to know that this day I’ve been looking forward to since I was a little girl will be documented by someone who cares! He has made it clear that he doesn’t! Thank you!
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  • Cyndy
    Master May 2019
    Cyndy ·
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    I would give him a few more days and then maybe send an email telling him that if you don’t hear from him by X date that you will be writing negative reviews on all possible sites. Explain that you feel you’ve given him a reasonable amount of time to get back to you and lust out all the dates and ways you’ve contacted him. If it comes to it maybe you can talk to a legal consultant t and find a way to get your money back. In the meantime I would meet the other photographer and hopefully that will work out. Good luck.
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  • Amanda
    Beginner October 2021
    Amanda ·
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    I believe that’s my plan! Thank you so much!
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  • Suzie
    Super October 2021
    Suzie ·
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    Does it show up in FB messenger that he saw your messages? I would send one more message and say if you do not receive a response within the next day, you are assuming he is no longer planning to be your photographer and breaching his contract. Honestly, if you know his wife’s number, I would call her and “make sure he is ok.” If so, you need to speak with him asap. You have given him a lot of money, and he should be responding to you.

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  • Andrea
    Master January 2021
    Andrea ·
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    I totally agree with Suzie!!

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  • Kari
    Master May 2020
    Kari ·
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    I would have never hired anyone whose contract read "I don't have to communicate with you until 10 days before the wedding" because that's just insane. You need way more lead time to communicate with your biggest vendors (photographer, music, officiant, caterer, venue, bartending service, rentals). Honestly the whole situation sounds really messed up. This is why you hear never to hire friends for your wedding!

    I think its completely appropriate to follow up with him directly via any means you have (Facebook, website, email, phone). Also, what are you trying to follow up about? It is possible that whatever questions you haven't aren't time sensitive from his perspective, and he may not understand why you need an answer so quickly. Maybe suggest a communication timeline (check in once 3 months out, once 1 month out, and then frequently in the 10 days before) that you both feel comfortable with and can follow through on? Unfortunately if you signed a contract saying he isn't obligated to respond to your emails or communicate with you until 10 days before the wedding, then I think you are kind of stuck. But in your shoes, I'd definitely be very nervous about having a photographer lined up for the wedding and probably would want to start finding a replacement. If you do that, you'll most certainly be out of money one way or another though.

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  • Amanda
    Beginner October 2021
    Amanda ·
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    I’m hiring a new photographer tonight
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  • Kari
    Master May 2020
    Kari ·
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    Sorry you have to do that but you'll feel much better having a photographer you trust and feel confident in.


    One of my friends hired an acquaintance to photograph his wedding, and she showed up blackout drunk, barely made it up the steps to the room where the girls were getting ready, and then took a bunch of photos of them naked as they were getting dressed before passing out. He ended up stealing her camera and a single lens as collateral for getting his money back (he paid $2500 for wedding photography) and the girlfriend of the best man and I photographed the whole wedding. It was a minor disaster.

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  • Amanda
    Beginner October 2021
    Amanda ·
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    That is crazy! I am actually hiring another acquaintance but she’s a professional, has her own magazine, I’ve done modeling shoots before with her, and she doesn’t drink, lol. I should have hired her to begin with but I didn’t trust my gut. Lesson learned.
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