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Just Said Yes January 2018

Wedding Gown Nightmare

Happy, on January 5, 2018 at 9:53 PM Posted in Wedding Attire 0 13
Hello all, I'm on here to seek some opinions. My wedding is January 12th. The gown came in mid December and when my consultant helped me to get into it, it was too small. She assured me that it was an easy fix, saying I only lacked an inch or so. She pointed to the sides where I could have it let out, and advised me to try to lose a few pounds until the seamstress could get to it after Christmas. Then she reiterated that same message to my mother and hurried me to the counter to sign off on the NO RETURNS EVER policy. I was irritated but thought I would just have to lose the weight that she thought I must have gained and get over the cost of alterations.

I should have seen it coming. When my seamstress saw the gown she said "no, that's not going to come out enough to make any difference, but let's see you in it and decide" so for the 10th time I did my best to get the zipper up and for the 10th time is stopped short right above my waist. (Side note, my self esteem is dead and gone). She came in to see and when she walked behind me she gasped. She told me there was nothing she, a 40 year veteran in her field, could do for it that would turn out nicely.

Long story short I was advised by the shop against my better judgement to order a gown sized 6 when I'm a street size "7." The consultant never felt the need to tell me that I ought to order up. She didn't feel the need to tell me that this gown size "6" would more likely be snug on a true 4. She did, however, try to quiet and calm me by lying to me about how "fixable" my dress wasn't. And when I marched back into the shop (over an hour from home) to let her know that I had caught on, she told me that my best hope was to rush it to the tailor affiliated with this shop and have them put in an external corset. I do not want a corset on the outside of my dress. I want a gown that fits and that's why I took the advice of someone who orders gowns for a living. I went to the tailor anyway and was told that they would need to add 8 inches at the bust! An external corset would destroy the look I'm going for and everyone in my family would hate it! (no offense to the brides who like them, that's just my family!!).

I have 6 days and very few options that I'm liking. What do I do? Buy a dress off the rack at another shop? Demand that the original shop give me a sample size that either fits or is just a bit big? My seamstress will rush to take it in for me if I go that route. Do I seek a refund despite their policy and buy another dress in the meantime? I was ill advised, lied to, and now I am one week from my wedding and don't have a dress. They've caused me so much stress and pain but all I really want them to do is make it right so I can move on with my wedding. They don't care that I don't get to wear my dream dress at my wedding. They don't seem to care if I have a dress at all! Additionally, they did not like my idea of exchanging my brand new dress for a sample that has been dirtied and tried on excessively. Please help!

13 Comments

Latest activity by Vivian, on February 17, 2018 at 3:01 PM
  • Valerie
    Savvy October 2018
    Valerie ·
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    I'm so sorry you are going through this! It is your time to be pampered and not taken advantage of, though we know how bad this world is now. Personally, I would demand to speak to the owner and have them fix this immedialtely at their own cost. Tell them you absolutely ordered this dress because this woman told you it was fine, explain this whole situation and demand they order you a gown of your choosing that will be here TOMORROW in case of any needed (small) alterations. If budget is not an option, go buy a new dress elsewhere and then make sure you blast these people everywhere!!!!! You can find a sample gown in fabulous condition that will fit you perfectly! If money is a problem, try a second hand store. You never know, you may end up loving one there! Good luck!!! ♥♥♥♥
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  • H
    Just Said Yes January 2018
    Happy ·
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    Thank you. I've been wondering how they could blame this on me but just started feeling like the only mistake I made was trusting them
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  • ACD
    Expert October 2018
    ACD ·
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    Yikes I'm sorry what a bummer. Have you looked through your contract with the dress shop? Did they take your measurements? maybe you can compare that against the dress order size? It seems that this dress isn't going to work out so it looks like you either get another dress quickly that fits & try to sell your other dress after the wedding (don't stress about that now) or try to work something out with the bridal shop? Good luck, OP. I'm sure you'll look great on your big day.

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  • Laura
    Dedicated September 2018
    Laura ·
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    What a stressful thing to be dealing with!
    Honestly I would keep fighting with them for a refund or alternate size but in the meantime I'd be scouring the racks of the David's Bridal $99 sale! You may be ok with spending more, Idk...but I'd definitely want a plan B in my hands right now if I were you, just for the reassurance I'd have a dress to wear. I know it's not YOUR dress, but you'll still be beautiful!
    I hope you get resolution on your dream dress, best of luck!
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  • C
    Master July 2018
    Cuoghi ·
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    Just get a dress however you see best and deal with this mess later after the dust has settled. Can you rent a dress? That may be an option as well. I know you are really upset and this is really awful, but it is a material thing, not a representation of your love or marriage. You fiance isn't of ill health or suddenly missing from your life. People used to get married in whatever best dress they had because they knew the dress doesn't really matter.
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  • Forestwed
    Master May 2018
    Forestwed ·
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    Can they take out the zipper and make it a corset with an added panel behind the corset? My friend had to do this and it worked out perfect. You couldn’t tell it wasn’t originally a corset
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  • Sarah
    Master June 2016
    Sarah ·
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    If you signed off on the store ordering you a size 6 and then you signed off on their no returns policy, they aren’t going to refund your money. If you’re dead set against a corset, I’d find a dress off the rack at another shop.
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  • Alforev
    VIP August 2018
    Alforev ·
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    That consultant sounds awful and I’m so sorry you’re going through this. Please do not let this destroy your self esteem. When you try a dress on in a shop it’s likely been tried on many times and tends to be stretched out. I ordered the exact same size I tried on in the shop because it fit amazingly and was a little loose in the back. I tried on my dress last week and it’s a bit tight all around my hips and thighs. My consultant explained that sample sizes always end up fitting better than when the new gown comes in. It’s not something you should beat yourself up over and depending on how your gown fit before your consultant absolutely should have advised you to order a size up. In your position I would have some very choice words with management and demand that they either fix the dress or provide you with a sample dress in your size at no charge. It’s worth a try, but they seem to be a shady business so I’m not sure how far you’ll get. If you have other bridal shops near you they often have sample gowns for sale so definitely look and keep an open mind. Try on everything you can. Sell your current dress if the shop is unwilling to make anything better but make sure you review the shop everywhere you can.
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  • Chariece & Sterling
    VIP December 2026
    Chariece & Sterling ·
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    Sorry that this happen to you it sounds like this wedding shop is in the business of scamming their customers to pay more for alterations. In the meantime find another dress to wear for the wonderful day you deserve.
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  • H
    Just Said Yes January 2018
    Happy ·
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    I really agree with you, I'm just so mad about being lied to and used! I'd like to know that women who are excited about getting married don't need to be preyed on in this way.
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  • Erika
    Dedicated March 2018
    Erika ·
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    That sounds like a horrible experience. Every shop I went to was adamant about ordering a larger dress than I need for my bust. I have seen tons of dresses on Facebook marketplace and letgo that you can access immediately. I would think they would be better than a sample dress. Alterations on a sample dress can get pricey and intricate. You definitely need to do a Google review of where u went so others can see it. Most times social media can work to your advantage. It did for me with a bad colourist job. Online presence matters these days. I am happy to look at some options for you but not sure what area to look in. Try Facebook, letgo or see if any boutiques have samples, not big bridal places. Best of luck
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  • A
    Dedicated July 2018
    Allyson ·
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    Sorry this happened to you! I’m not surprised the store won’t take your new dress in exchange for the sample because they know your size 6 dress is way too small for most people who come to the store! I’m not sure what you mean by external corset but if it’s just where they put the panel in the back so your skin is still covered and have strings to tie it closed I think that is the best option with only 6 days remaining! The front of your dress will still be exactly as you wanted it and you’ll still look beautiful! Best of luck!
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  • Vivian
    Devoted April 2018
    Vivian ·
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    I really hope this worked out somehow!! What did you end up doing?

    I'm sure your wedding was A.M.A.Z.I.N.G. Smiley heart

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