Hello all,
I picked up my wedding dress yesterday from the bridal boutique and it is skin tight. It has a strappy back that cuts into my skin so my skin/fat is bulging out and it is too tight through the hips and legs to bend down, sit or walk properly. The bridal consultant told me it was supposed to fit this way but I find that hard to believe as it looks and feels ridiculous. Even if it is supposed to fit that way- I don't want it to fit that way! The sample I tried on only had to have one small clip right at the butt area- so they did not clip it all the way throughout to make it look skin tight like this one is so I did not expect it to fit this way. I have actually lost weight since they ordered it (and I'm not more muscular than before- just a little thinner) so I know I did not get bigger within the 6 weeks since they ordered my dress. They did not show me the measurements they did and say they stand by their measurements but when I did them myself at home I should be a size up. I would have much preferred a dress that was too big instead of too small! I was really surprised when they ordered me a 0 because I thought most places ordered a size up if anything since you can't easily alter a dress to be bigger. Most of my dresses are home are 2s or even 4s and I usually I have trouble with dresses because I am busty.
The boutique is saying they can't exchange the dress but it just came in and hasn't been altered in any way. The dress cannot be altered enough for me to wear it comfortably and honestly I don't feel like going through that hassle because of what I perceive to be their mistake. The whole dress is too tight so it's not something that can be fixed by lengthening a strap or something like that. I tried contacting the manufacturer and haven't heard back yet. The designer also makes evening gowns and I found an evening gown version of my wedding dress at Nordstrom (same exact dress but not white and without a train) and ordered a size 2 and 4 to try on at home (and don't worry- I checked and Nordstrom does accept returns on these dresses!). I also made an appointment with a different bridal boutique that carries the same designer to have them measure me and tell me what size to order so I can hopefully use that to strengthen my argument. I'm also asking the boutique to send me a copy of what I signed (I don't remember signing anything but it was all a blur so I might have). I hate the idea of paying for two dresses and it just feels like I'm getting taken advantage of. I don't want to have to argue with the shop but I can't wear this dress and feel it's wrong for them to gaslight me. I'm getting married June 2023 so I luckily have time to fix this but it's still not a great situation to be in.
Anything else people recommend I do? I would appreciate the advice as I have been crying ever since I picked up the dress yesterday. Thank you in advance!