Sorry for the rant...I just came back from trying to pick up my wedding dress today and was so disappointed by how the alterations turned out, I'm just not sure what to do.
My wedding is a couple of weeks from now.
My dress is really simple (crepe material without any lace, tulle, layers, etc) so I thought it would be fairly easy for alterations (bustle and hemming).
However, when I went to pick it up today, I was so heartbroken by what they had done to the edges of it and had been taking care of it. First off, when I went to try it on, I noticed a bunch of black scuff marks all over my garment bag. There are holes at the bottom of the bag you can hook onto your hanger, so the bottom doesn't drag and from how she handed the garment bag to me (dragging), I could tell they hadn't been taking care of it.
When I tried it on, the edges of my dress were extremely uneven, jagged, and frayed looking. When I brought it up to the seamstress, she just kept saying that was the type of stitching my dress had and that that's how my dress was. I kept telling her I don't have a problem with the type of stitching she did (I believe her that's how it came), but the quality of HOW they cut my dress, how jagged it is, and just how bad it looks. I would've never purchased this dress if it looked like this. It broke my heart for how much I spent, how much I loved it, and how much I've been caring for it, to see how it ultimately turned out in their hands.
She said she'll fix it and I'm supposed to go in tomorrow to look at it again, but I'm just really nervous on having her work on it anymore (kind of too late) and just really sad about how something I had looked forward to so much has ended up looking so bad in my eyes. Even if it's minor, that nobody else will notice, how I saw them handling my dress alone made me upset.
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