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Sydney Moyer
Beginner September 2022

Website

Sydney Moyer, on May 4, 2022 at 9:50 AM Posted in Account Support 0 8
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My whole website just got ruined. The background that was white is now BLACK and i cant change it. HELP! You cant see any of the words!

8 Comments

Latest activity by Vanessa, on May 6, 2022 at 8:02 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Sydney! Please reach out to our Customer Support Team at help@weddingwire.com for assistance!!

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  • Lauren
    Savvy July 2022
    Lauren ·
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    Yeah, I’m experiencing the same issue. I reached out to WeddingWire Support last night, but they have yet to get back to me. I know my wedding guests are looking at my website and I need to know how to fix this as soon as possible.
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  • Sydney Moyer
    Beginner September 2022
    Sydney Moyer ·
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    I know that's why I am starting to panic over it. I did see if I changed the theme completely it went away but I don't want to do that

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  • Lauren
    Savvy July 2022
    Lauren ·
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    Yeah, I’m afraid to press the reset theme button because I don’t want to lose everything I put on there already.
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  • Sydney Moyer
    Beginner September 2022
    Sydney Moyer ·
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    I did hit reset and all it did was take away the pictures I had on the headers that’s about it
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  • Vanessa
    Just Said Yes July 2022
    Vanessa ·
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    I have the same problem! Did anyone get any answers??

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  • Sydney Moyer
    Beginner September 2022
    Sydney Moyer ·
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    I sent a message to customer service and they said they’re investigating. I hope It can get fixed soon
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  • Vanessa
    Just Said Yes July 2022
    Vanessa ·
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    Ok thank you! Let me know if you get a fix!
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