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Beginner June 2019

Website rsvp

brittany , on June 2, 2018 at 10:25 PM Posted in Account Support 0 20

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I added my guest list on wedding wire and I waned to test out to see if the RSVP works on the website, but when I type in a guests name it doesn't work and says no match found. Am I suppose to do something with the guest list so they are can RSVP through our website?

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20 Comments

Latest activity by WeddingWire Support Team, on October 8, 2019 at 10:05 AM

Savvy May 2019
Natalie · on June 2, 2018 at 10:34 PM
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Following. I need help as well
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VIP May 2019
Swtnss238 · on June 2, 2018 at 10:55 PM
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Following, just ordered STDs with our WW website on it.
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Expert September 2018
Brittany · on June 3, 2018 at 12:36 AM
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Do you have it set to use first and last name? I made mine set to do first or last name.
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Beginner June 2019
brittany · on June 3, 2018 at 12:47 AM
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Where do I see if it is set to first and last name?
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Dedicated September 2018
Heather · on June 3, 2018 at 9:46 AM
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Did you go to the actual site or click the preview site button in your dashboard? The same thing happened to me but when I went to the actual site it worked!
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Dedicated June 2018
Kelli · on June 3, 2018 at 2:17 PM
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Click on the settings icon in the corner of the RSVP page. You have to be logged in as the administrator.
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Just Said Yes September 2018
Michelle · on June 4, 2018 at 2:41 PM
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I'm having problems with this as well. I have a few guests who have said they can't find their name but when I go to the website and type their name it works...
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WeddingWire Administrator October 2016
Lynnie · on June 4, 2018 at 5:57 PM
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Hi brittany! You need to add the last names of your guests in the guest list tool ! Right now you just have their first names and household name. I could successfully find your guests by searching just their first name, but in order to make the search easier I would go in and update you guest list with each of their last names!
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WeddingWire Administrator October 2016
Lynnie · on June 4, 2018 at 5:59 PM
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Same thing Michelle! You need to add your guest's last names into the guest list!
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Beginner June 2019
brittany · on June 4, 2018 at 6:13 PM
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Perfect thank you!
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Just Said Yes September 2018
Michelle · on June 4, 2018 at 8:27 PM
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Looks like I have just misspelled some names. Thanks!
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Just Said Yes September 2018
Emily · on July 12, 2018 at 9:42 PM
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When I go to RSVP it shows multiple events and some times shows meal selection. I've opted to hide these two things, but they keep popping up! I un-selected "track meals" and selected one event for my guests to RSVP to.
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WeddingWire Administrator October 2016
Lynnie · on July 13, 2018 at 11:00 AM
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Hi Emily! We updated several of our planning tools earlier this week, so there are some new settings! You can read more about the changes and updates here: Planning Tools Update.
The online RSVP options now automatically reflect your guest list information - so if you've added online RSVPs to your wedding website, guests will see the option to RSVP for every event they are on the guest list for. If you do not want certain events to display as an RSVP option, please remove all of the guests from that event! Here is step-by-step instructions on how to turn off RSVP functionality for events .
I took a quick look at your website and didn't see any meal options popping up in the RSVP process, if you're still seeing this please email support@weddingwire.com with a screenshot so they can look into it!
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Just Said Yes August 2019
Marissa · on February 24, 2019 at 7:18 PM
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How can we group guests so that if you search one person in a household, it will prompt them to RSVP for everyone in the household instead of having to search each name individually?
On The Knot you can do this, but I prefer to use wedding wire.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on February 27, 2019 at 2:59 PM
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Hi Marissa!
Our RSVP tool currently does not support searching for household groups but I am happy to share this feedback with our Development Team! Please don't hesitate to reach out to us at support@weddingwire.com if you have any additional questions or feedback.
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Dedicated September 2019
Lauren H. · on March 3, 2019 at 10:07 AM
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I think you CAN do this. Go to Guest List > Click on a Guest > Scroll to Additional Guests and link anyone else in the household here.
Adding Household Members for RSVP_Part 1
One member in the household searches their name:
After hitting "Select" all of the linked members show.
Hope that helps!
-Lauren
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Just Said Yes August 2019
Marissa · on March 3, 2019 at 11:03 AM
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Thank you!!
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Dedicated September 2019
Lauren H. · on March 4, 2019 at 12:48 PM
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Happy to help!! I was so excited when I figured that out lol
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Beginner April 2021
Brandy · on October 7, 2019 at 11:17 PM
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I need help also
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WeddingWire Administrator March 2023
WeddingWire Support Team · on October 8, 2019 at 10:05 AM
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Hi Brandy! Is there anything specific that we can help you with with your guest list?
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