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Caprice
Savvy May 2021

Website not found when searching for couple

Caprice, on December 24, 2020 at 11:14 PM Posted in Account Support 0 3

I have a website set up (no registry though), however, my bridal party is unable to find the website when searching for my name, or my fiancee's name. The search yields no results... but the website link I have works? I tested this before I started instructing people to use the search... Is anyone else experiencing this issue, or know how to fix it?

I have a password set up for a few pages (since I want to keep some info/events limited to only invited guests), but have the full website open to a larger group of friends/family.

I also sent an email to the help team here, but maybe there's a faster answer another user can help me with?

3 Comments

Latest activity by WeddingWire Support Team, on December 28, 2020 at 12:26 PM
  • Mrs. Spring
    Master April 2021
    Mrs. Spring ·
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    Many others had issues as well and ended up changing, using Zola or the Knot for their websites.
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  • Harmony
    Dedicated June 2021
    Harmony ·
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    I had the same exact issue and contacted WeddingWire. It has been an issue with WeddingWire for a while according to the tech person that replied to me.

    We made it work by putting our exact link to our wedding website hyperlink printed on our save the dates. People were able to find it via the exact link but not via searching our names as well.

    Hope that helps!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Caprice,

    We're experiencing an issue with the couples search tool on the WeddingWire homepage and recommend sharing your URL directly on your save the dates/ invitation as a workaround.

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