Very confused re: nyc marriage license

I'm neither a COVID bride, nor am I anywhere near NYC, but I would call on Monday (and believe me, I get that calling on a work day is often problematic - and full disclosure I hate the phone.) and see if I could reach someone to ask questions. If you can't reach someone that way, then I would send an e-mail - to a *person* - and see what they say. Just explain you're not the most tech savvy and you want to make sure you're doing this right. I bet you aren't alone.

The offices are not open so there is no one to call. If you don't see the button on the Cupid page on the left side underneath your appointment date, use another internet browser like Internet Explorer or Google Chrome and log in there. It may look different there. I do see a button on my page, but it will not be "open" until the day of your interview which means even if you click it, nothing will happen until the day of.

Getting that appointment is the hard part so you've already done a great job. The rest is having your partner with you and all the necessary documents for your appointment. Also, I would make sure it is within 60 days of your wedding date or you have to reschedule. Good luck.

There should be a way to e-mail the person you have an appointment with directly. Does the confirmation e-mail let you reply to a person? Ours did and we got responses within decent time. Best of luck!

Do you still have this information? We had a 9am-9:45am appt today and we logged onto the teams link and no one joined. It took as so long to get the appointment, I am worried we won't get our license in time.

Thank you!

Hello Mary Elena, I am debating doing a virtual or in person appointment but I was curious about the questions they ask in a virtual appointment and how they verify you’re in the state? Thanks in advance!