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Just Said Yes September 2023

Venue management/coordinator jobs

Erika, on February 21, 2023 at 10:31 AM Posted in Planning 0 5
Hi, I am looking for guidance on what’s a venues coordinator / management teams responsibilities are. I hardly hear from our venue coordinator and when I email with questions the answers are so vague. I am the one who is always reaching out for what our next steps are. I assumed that they would be moved involved with helping us understand the next steps / timeline of when they need us to have things done and what that entails. I feel like we could go all the way to our wedding date and babe not heard from them at all.


Are my expectations too high?

5 Comments

Latest activity by Brittany, on February 23, 2023 at 10:15 AM
  • Michelle
    Rockstar December 2022
    Michelle ·
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    Most venue coordinators don’t deal with the couple at all because their job is to look after the venue and make sure vendors follow all the rules and regulations of the venue. They make sure that doors are unlocked so vendors can set up at the correct time, lights are on, make sure vendors leave on time, enforce no smoking indoors, etc. Typically a separate month of coordinator is required to work directly with the couple for setup/tear down and run the day smoothly behind the scenes.


    Some venues lead you to believe that the venue coordinator works directly with you but many actually do not at the end of the day. You have to ask the venue because every one is different in their understanding and that is why it is so confusing. The reason they are not contacting you is because they don’t until the month before the wedding and they deal only with vendors using the facility.
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  • K
    Super September 2023
    Kimberly ·
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    Yeah, I think there’s a misconception about venue coordinators in that they’re looking out for the venue and not the couple. I would definitely recommend getting a day of or month of coordinator so then you have someone invested in you helping with next steps and dealing with the venue when necessary.
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  • E
    Just Said Yes September 2023
    Erika ·
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    That makes sense. Thank you! Our venue also does the food and beverage. So that’s more also were my frustration comes from. The venue has to also take guests to the ceremony site. I just keep having to ask questions, versus them just providing info.
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  • K
    Super September 2023
    Kimberly ·
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    Same with mine! Like they do catering, cake, decor, everything. Mine even comes with a “wedding planner”, and it’s a joke lol. Since your venue is also super inclusive, my guess is they will check in with you at some point unless it’s all the same and there are no options. My venue has a strict timeline for when they’ll talk to us, so FH and I just have a running list of ideas while we wait for them to deem us worthy of their attention lol. What’s helping keep me sane is that I’ve read reviews and stuff from other couples with the same venue, and they all had the exact same experience when it came to planning but ended up with a truly amazing wedding. So if there’s a way for you to find out more about what other couples who used them went through and what their planning timeline looked like, it might help you feel less stressed about it.
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  • Brittany
    Dedicated July 2023
    Brittany ·
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    I'd say this is pretty standard. I went through this when I got married the first time. They are concerned with the weddings happening sooner and kind of put yours on the backburner until the last few months leading up to the wedding. It sucks because planning your wedding is at the forefront of your mind, but you're definitely not alone. I wouldn't feel bad about continuing to reach out when you have questions though. Don't feel like a bother. You paid your deposit just like everyone else and can ask logistical questions when they cross your mind. I'd just expect them to be more hands on closer to, and know it's not personal if they're vague, until then. You will get everything ironed out Smiley smile

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