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Dedicated June 2019

Venue 911!

Nikki, on December 28, 2018 at 10:22 AM Posted in Planning 0 11

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I have found a few venues online that I'm interested in having both my ceremony and my reception at. I have sent emails for a proposal from each place. Initially I received a semi automatic/generic response email back without any of my questions either answered or without any breakdown of different options that we could choose for our party size. So I responded back to the emails with my questions again, gave my specifics such as approximate guests, ceremony on the beach, rooms, when we would be arriving and departing, the fact that I wanted quotes for a cocktail hour before dinner, and quotes on the reception. I made it very clear as to what I wanted from them in my proposal. Well needless to say I had not heard from the woman that I was corresponding with since 12/14/18. So I emailed the Group Sales Specialist that had emailed me right after I submitted a request for a proposal from this venue. I emailed her on 12/26/18. I have heard nothing back from either of them.
The other venue emailed me after I submitted my request for a proposal, saying they received my request and that someone would get back to me in 2-3 business days & if I dont hear from someone to call the venue and give them my tracking number that they gave me. Well I didn't hear from them either so I called and left a voicemail for the party coordinator. And wouldn't you know it, I haven't heard back from her yet either.
I was understanding with the holidays and all, and I'm still trying to be, but I submitted these requests and replies for proposals weeks before xmas. I am in WI and doing a DW on the beach in FL in June 2019 so I dont have alot of time to dink around.
My question is how long did it take everyone to get responses back from venues you were interested in? When I say responses I mean like actual #'s for your ceremony and what was all included, your reception what was all included. Or am I expecting to much from the venues, will I not get a breakdown of these things. I hope I'm making sense to you all, I'm so frustrated right now & freaking out about my venue. What do I do?

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11 Comments

Latest activity by earias, on December 28, 2018 at 3:27 PM

Master November 2019
Mrs. S · on December 28, 2018 at 10:39 AM
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Most venues got back to me within three business days. Some a few weeks, and some never did. My dream venue set up a phone appt with me and then missed it and ghosted me. If they can’t respond to messages or keep appts I don’t want them planning my wedding.
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Champion June 2019
Kenisha · on December 28, 2018 at 10:49 AM
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I’m with Peggy.

Some me emailed me right away, some it took a few weeks & some just never contacted me back at all.

If you can’t respond to a simple email then what in the hell makes you think I’m going to give you thousands of dollars 💵?

I’m quick to cut someone off & not look back.

My current venue responds to me within 24 hours.
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VIP January 2019
Megan · on December 28, 2018 at 11:16 AM
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I would give them a break until after the new year. My venue shuts down from 12/21-1/2 to give themselves a break.
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Devoted April 2020
J · on December 28, 2018 at 11:28 AM
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I would say cut them some slack with the holidays, but my FH and I contacted around 10+ venues right at the beginning of December and all but one of them got back to us ASAP and scheduled multiple tours and sent over proposals. We actually booked our venue the weekend before Christmas. I’m a little cynical and not trusting of people and businesses in general - but to me, not hearing back from them like that would be such a red flag I’d just ditch them all together. Again, that could just me being too cynical, but I wouldn’t trust them. I’ve heard horror stories of places doing that to people even after they’ve booked and placed a deposit and I just would never trust someone who did that right off the bat.
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Master December 2019
Courtney · on December 28, 2018 at 11:33 AM
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I contacted roughly a dozen venues in early November and only heard back from 3 to schedule a tour! Needless to say I left the others in the dust haha.
I would give them another week following the new year and try again. If you still don't hear back from them, move on.
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Dedicated June 2019
Nikki · on December 28, 2018 at 11:47 AM
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I was thinking the same thing as all of you. I'm just so frustrated because I don't have alot of time, and one of the venues was on the WW vendors list. I mean dont respond one time and then not follow up with a more detailed proposal. You may as well not respond at all. Ugh!! Thanks ladies.
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Master January 2019
Cassidy · on December 28, 2018 at 12:03 PM
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This is a very busy time of year. They just wrapped up Christmas parties and now have to prep for NYE.
Many people also take this week off to relax after all those Christmas parties. I know my caterer did. I also know the company I’m renting a chandelier from didn’t want to meet with me yesterday because he was closed for Christmas. He even said we could just pay day of because he wanted his time off. I had a hard time paying my baker for my cake because of the holidays. My situation is slightly different, our wedding is in 3 weeks, we have to get loose ends tied.
All this to say, give it some time. Wait until next week and see if you hear anything after Tuesday. If you don’t hear anything reach out once more, say hey i hope you enjoyed your holidays I just wanted to remind you of my questions. I look forward to hearing from you. If still nothing find someone else. You don’t want someone who isn’t prompt working on your wedding
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Dedicated June 2019
Kaylacamille · on December 28, 2018 at 12:38 PM
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I agree with Peggy and Kenisha! The venue I chose responds to me fairly quickly and the coordinator lets me know if she is going to be gone for a long period of time. Wedding planning is stressful enough, you shouldn't have to worry about your venue not responding!
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Devoted April 2020
J · on December 28, 2018 at 12:47 PM
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If you need to find a new venue, definitely try using Instagram to find one! I was shocked at how much that helped. I looked at profiles of local florists, wedding planners, etc and scrolled through their pics to find the locations they tagged themselves in. I found soooo many venues that didn’t show up in any of my searches.
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Dedicated June 2019
Nikki · on December 28, 2018 at 1:05 PM
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Thanks Jordynn, I didn't even think of that. I'll try that.
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Champion December 2017
earias · on December 28, 2018 at 3:27 PM
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I agree with this. I am very "demanding" but even I would not expect a response the last 2 weeks of December. I would reach out again after the new year and then see how their response is. If they are still slow, then cut your losses and move on. But this time of the year is either very busy with parties or short-staffed due to vacations.
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