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Dedicated September 2020

Unresponsive Florist

Furure Mrs., on August 27, 2020 at 1:19 PM Posted in Planning 0 12
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We are down to 16 days until the wedding (yay!) and our florist is being really unresponsive. I emailed her first thing Monday morning to discuss when we should go out to pick out flowers as she runs her own flower farm, and arrange a day for everything to be delivered into town. When we booked her in January she said we should be going out there about a week before the wedding to select types of flowers to be used, which would be next weekend.

The other thing that bugs me is she has been very active posting on her social media accounts this week, so I know she is not on holidays or unable to access her emails. I'm trying to arrange our schedule for the next two weeks as we have so much to get done, but I am stuck until I hear back from her. Is it too soon to send another email? I would just call her, however I don't have a phone number. I don't want to come off as high-maintenance, but I also would like to get a plan in place.

12 Comments

Latest activity by MrsD, on August 27, 2020 at 4:55 PM
  • Chrysta
    Rockstar November 2022
    Chrysta ·
    • Flag
    With it being this close to your wedding date, I would absolutely reach out to her again ASAP
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  • Yasmine
    Rockstar October 2020
    Yasmine ·
    • Flag

    I would definitely send out another email, especially because that probably isn't the only last minute thing that you have to do.

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  • Lisa
    Rockstar July 2022
    Lisa Online ·
    • Flag
    I would absolutely send another email, and would also check everywhere online for a phone number to call her. Otherwise, if you still can't get in contact, are you able to stop by their location in person to talk with them?
    • Reply
  • F
    Dedicated September 2020
    Furure Mrs. ·
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    I think I will try emailing her again. I was going to give her until the end of the week, but it's killing me not being able to schedule anything else. Unfortunately she runs her business from her home which is about 2 hours away from where I live, and with it being her home I wouldn't feel comfortable just showing up unannounced.

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  • Molly
    VIP September 2020
    Molly ·
    • Flag

    Email her ASAP and make sure you get her phone number.

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  • Lisa
    Rockstar July 2022
    Lisa Online ·
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    View Quoted Comment
    That makes sense, especially with it being her home. Also, even if it weren't her home, 4 hours round trip is a long way to travel while not knowing if she'll even be there when you show up. Are you able to contact her through social media in addition to email? If she's been super active on social media, you may have a better chance of getting a reply sooner by contacting her that way.
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  • Katie
    Dedicated October 2021
    Katie ·
    • Flag
    Try DMing her on Instagram or Facebook since you said she’s been active on social media. Even though you said she has you see and pick flowers a week before the wedding, she should definitely have that appointment set up by now and you absolutely want to be on her calendar especially assuming you aren’t the only wedding she’s doing in the next couple weeks. I would DM/email now rather than wait til the weekend in case she doesn’t check business email on weekends. You could also word it like “just confirming you received my last email and we are still set to walk through the flower choices on this date. If I do not hear back I will try your social media accounts”


    If it’s getting really close and she still hasn’t responded you could also publicly comment instead of DM and just say “hey still waiting to hear from you about my wedding next weekend” being public to potential clients might light a fire for her but I would only do this as a last resort and since you don’t have a phone number and she doesn’t have a business address to show up to.
    • Reply
  • Jana
    Master October 2022
    Jana ·
    • Flag
    Contact her through social media messaging rather than email. Do some Googling to locate her number.
    • Reply
  • Marisa
    Master October 2021
    Marisa ·
    • Flag

    I would go through a different channel to try getting ahold of her either messaging through SM, phone call, etc. It’s possible she may not have seen or received your email.

    • Reply
  • Emma
    Super October 2020
    Emma ·
    • Flag
    Skip the email and call her.
    • Reply
  • Emma
    Super October 2020
    Emma ·
    • Flag
    I just saw where you said you don’t have a number 🤦🏼‍♀️
    Can you look up the flower farm and get a number online?
    • Reply
  • MrsD
    Legend July 2019
    MrsD ·
    • Flag

    I'd send another email, but most importantly, try to find a phone number online or in your contract and just call her.

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