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FilleNouvelle
Expert April 2018

Ugh, should I cancel this venue?

FilleNouvelle, on April 16, 2017 at 8:19 PM Posted in Planning 0 38

Hi guys...venue dilemma here. I booked my venue about a month ago after going in for a visit. Paid a 50% deposit for the facility rental. At that meeting, they also had their on-site caterer, the venue manager, and my wedding planner. We talked through what types of food and drink we expected. My wedding planner had already given us an expected budget for the catering amount and she regularly works with this venue and caterer.

Fast forward to today, and the caterer has sent their proposal. It is much more than expected. In fact, the increase alone is about 13% of my TOTAL budget! Moreover, it is bare bones service compared to what we discussed.

I can't bring in outside catering without a $2K buyout fee and then that caterer isn't allowed to use the venue's kitchen, so more cost there. The whole thing just leaves a bad taste in my mouth. I want to cancel the venue but will lose my deposit (feel like I don't have a leg to stand on to get it back). What would you do?

38 Comments

Latest activity by Amanda, on April 17, 2017 at 10:17 AM
  • A&L
    Master April 2017
    A&L ·
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    Those details were not on the contract?

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  • N
    Master December 2016
    Nancy ·
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    I'd check out someplace else.

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  • Natalie
    VIP June 2017
    Natalie ·
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    Check the terms and conditions you signed. Our venue tried to increase the cost per head by 14% despite it stating in the terms and conditions that cost per head may increase by 5% per year but no more. We challenged them and they agreed to lower it to 5% (the least could do is honour the terms and conditions!) anyway read over them again.

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  • EngineerInLove
    VIP September 2018
    EngineerInLove ·
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    Talk to your wedding planner first and show her the caterer's proposal. Ask if she can provide any previous proposals that she's seen with them and if there was some sort of miscommunication and if the proposal is incorrect. If not, then I think it would be best to look into outside catering first, and if that isn't feasible with your budget, then start looking for other venues. Don't write them off just yet, see if they can remedy it first since it would suck to lose your deposit

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  • FilleNouvelle
    Expert April 2018
    FilleNouvelle ·
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    @A&L The venue and their caterer give you two separate contracts. So far, I've only signed the venue contract, and the only thing about catering in there is about the $2K buyout.

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  • FilleNouvelle
    Expert April 2018
    FilleNouvelle ·
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    @EngineerinLove So the explanation we got from our planner was that she had given us the estimate based on their 2017 rates and that their 2018 rates were just that dramatically higher. We wanted to try and make the outside catering thing work, but since they can't use the kitchen at the venue, they'd have to take up part of our ceremony space outside and make up a makeshift kitchen. So without even knowing that that total cost would wind up being, we'd already be really bummed to have our guests sitting in this beautiful garden and then have like kitchen equipment next to them lol.

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  • FilleNouvelle
    Expert April 2018
    FilleNouvelle ·
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    @Jessica Nope Smiley sad Since they do their contract separate from the venue, I've only got the venue stuff in writing.

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  • Natalie
    VIP June 2017
    Natalie ·
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    How much was your deposit with the venue?

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  • FilleNouvelle
    Expert April 2018
    FilleNouvelle ·
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    @FB99 Our wedding planner works with this venue caterer frequently. She had their 2017 rates and gave us the amount from that.

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  • bb2017
    Expert April 2017
    bb2017 ·
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    I would push them to take the 2017 price they were showing you. Tell them you based your budget on that. Explain to them that they knew your wedding was 2018 and they should have been upfront about price increases (since that is basically bs) and get want you deserve. If this is your dream venue don't settle, remind them of the promises they made and don't settle. Sometimes I think that these vendors feel they have the upper hand and can sway you but guess what you're the customer and you should have what they told you, you could have!

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  • Kelly M.
    Super October 2016
    Kelly M. ·
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    You're in a tough spot. Although I will say that catering as 13% of the total budget is not a lot, even if you have a big venue rental fee. I'd ask your planned or precious budgets, yes, but I'd also be very frank with the venue that you are co soldering going elsewhere because you cannot afford their new rates. And see what they say.

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  • the Grooms
    Master May 2018
    the Grooms ·
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    So it's the wedding planners fault and not the venue itself

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  • FilleNouvelle
    Expert April 2018
    FilleNouvelle ·
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    @Natalie Venue was $4250 deposit. Would be a bummer to lose, but the increase they're trying to pass off on us is $10K.

    ETA: I would say it's both the planner's fault and the caterer. The number we were planning on for catering was brought up multiple times in the meeting.

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  • the Grooms
    Master May 2018
    the Grooms ·
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    It sucks, but you may have to cut the guest list to accommodate your budget

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  • K.M.
    Master September 2018
    K.M. ·
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    If catering will only be 13% of your budget then I don't exactly see the problem. I understand that being blindsided was shitty but that's still not a big chunk of your budget. How much did you budget for catering?

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  • annakay511
    Master July 2015
    annakay511 ·
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    I agree that if they initially quoted you off of 2017 prices, knowing full well your wedding is in 2018, they should honor the quote they gave you.

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  • A. L.
    Master July 2017
    A. L. ·
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    I would push them for the 2017 rates, given that you wouldn't have booked that venue otherwise. They don't want the bad publicity of you telling people that you were baited and switched.

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  • The Trap Selena
    Master March 2016
    The Trap Selena ·
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    @KM I think OP is saying that the increase for just the catering is 13% over their overall budget.

    If you don't have anything in writing, you're probably out of luck. See what other costs would be associated with eating the $2k fee and bringing in your own caterer before you make any other moves.

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  • K.M.
    Master September 2018
    K.M. ·
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    La Grosera, that makes more sense.

    OP, what was the price they quoted you? And what is the price they are quoting you now?

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  • Jacks
    Champion November 2054
    Jacks ·
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    It sounds like the wedding planner misquoted the estimate for catering.

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