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Ashley
Beginner September 2021

Trouble rescheduling? Jeffrey a Miller brides (philly area)?

Ashley, on May 4, 2020 at 12:27 PM Posted in Community Conversations 1 14

Hi there,

Are there any other brides/couples out there working with Jeffrey A Miller (in the Philadelphia area) who have been completely stonewalled in this coronavirus crisis? Or anyone else have advice on dealing with a venue/caterer who refuses to negotiate?

We are a 10/10/20 wedding through one of the Jeffrey A Miller venues. Our 50% 6 month deposit was due during this coronavirus crisis but we found out the company policy for rescheduling was only for winter dates (when our venue is indoors, and is basically a school cafeteria) or weekdays in 2021 (which we can't od because of church service and out of town guests). They refuse to negotiate at ALL with us to figure out something that would work (despite having many 2021 Saturdays still open) and basically told us if we need to leave, we need to go (and they will keep our $6000 deposit).

I am just flabbergasted at this lack of responsiveness, recognition of the crisis, and willing to be a partner in this process. We would still love to have our date or move forward to something else in 2021, but we can't afford to throw away more money, especially when they have shown they are so unwilling to work with us.

Disheartened,

Ashley

14 Comments

Latest activity by Valerie, on May 20, 2020 at 9:24 AM
  • Kelley
    Dedicated May 2021
    Kelley ·
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    So sorry you’re going through this! I’m in Philly suburbs and had to postpone my date as well. My advice would be to call one of the local news stations and tell them about it. They can have one of the reporters call the company and start probing them. I’m sure the caterer wouldn’t want a big story on them for not working with brides during this time, it would be really bad press for them. If they don’t come around make sure to give them bad reviews, best of luck! 💗
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Ashley! Was any type of postponement process laid out in your original contract with them? That will be the final verdict!

    In your discussions, have they mentioned anything about your wedding date still being several months away? I've heard from many different couples that vendors are being as flexible as possible with weddings that are scheduled in the immediate future and fall under current stay-at-home orders or government restrictions. But if there are no official government mandates yet for October, vendors are standing by the original contract terms. I would definitely ask them if the same rescheduling restrictions would be in place if the health concerns continue like this through the fall - or if they might be more flexible closer to your wedding date!

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  • C
    Beginner May 2021
    Carli ·
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    I almost booked my wedding at one of their venues. I’m happy now that I didn’t. What a horrible time to do this! Sorry you are going through that. Nobody wants to be postponing their weddings. Everybody needs to be flexible in a time like this, and that also includes venues!
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  • Pia
    Super May 2021
    Pia ·
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    Hi Ashley! I am so sorry you and your fiancé has to go through this ordeal! I’m not from Philly and had to postpone my date as well. Our date was 10/24/2020. We moved our date to 05/15/2021. I agree with Kelly to call your local news stations and tell them about it what you have been experiencing with this vender/venue. best of luck! 💗

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  • Pia
    Super May 2021
    Pia ·
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    Very true Lynnie,

    When I to our venue to reschedule I mentioned being in our mid 50's and that our 150-170 guest count were coming from many of the HOT spot states and Europe. In addition, the 3 phase process to getting to how many people are able to gather together.

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  • Pia
    Super May 2021
    Pia ·
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    Hi Carlie,


    The bottom line is= the bottom line of their financials. The funds used for deposits are utilized in keeping businesses running and paying bills. If there are no state of emergency and these months are postponed those said months has no income, thus the reason for the difficulty in allowing the bride to move their date. Though we have been able to move our date, I have concerns if they will go into bankruptcy if things do not change. I pray all goes well for Ashley and all of us brides.

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  • Laura
    Super September 2026
    Laura ·
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    I was able to move my date, but I made one of their dates work. And really a Monday wedding isn't a bad day - nor is a Friday (unless they consider that a weekend day). I'd try to work with them and I bet they get reasonable real fast.

    Honestly, we are all lucky to get married with any kind of gathering at all. Delta airlines are cutting flights, etc. I think we all need to work together in this. That said I moved my Sept to June 2021. But when they gave me a list of dates I made them work. Also many venues are charging more for 2021 because of the regulations and such they have to meet. I'd insist on my original contract (and prices) being honored on a date they'd give you. They didn't say no. They said on these dates, etc. Just like you have expectations for your event - they need to stay open and keep people safe.

    I'd find the middle. And due to Covid, I've changed my date without significant fallout 3 times now. It's doable. Bigger-vow-renewal now set for June 2021. Total additional cost; $400 and that's only because of policy changes and 3 dates. All original vendors are locked in...

    I wish you well... find the middle and it will work out. I promise...

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  • Pia
    Super May 2021
    Pia ·
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    Hi Laura!
    That is fantastic! We’ve rescheduled our October wedding 2020 to May 2021 and I’m thankful NO ONE has given any penalties or increases. But I am trying to find and purchase wedding insurance at least for our venue. Keep the faith and keep saving!
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  • Ashley
    Beginner September 2021
    Ashley ·
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    Thanks everyone for sharing abo
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  • Ashley
    Beginner September 2021
    Ashley ·
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    Thanks everyone for sharing your own experiences and these ideas !!


    We have been trying to negotiate something that works on both sides but they won’t give us anything to work with. Our contract does not saying anything about force majeure and we now enlisted a lawyer to help us battle it out. Sigh, taking your wedding to court is the last thing we want to do though.

    They will not give us a Friday and because we have almost all people coming from out of town a Monday- Thursday would likely mean no guests.
    We are trying to move forward by cutting our guest count for 2020 and then do a vow renewal in a few years.
    I think we may go the new outlet route if they can’t work with us though so any other JAM brides should definitely reach out to me !
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  • Laura
    Super September 2026
    Laura ·
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    Can you make a Monday work???
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  • Laura
    Super September 2026
    Laura ·
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    How many people have you invited??
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  • K
    Just Said Yes June 2021
    Kinsey ·
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    Hi Ashley,

    I sent you a direct message, but I'm in the same boat!

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  • Valerie
    Just Said Yes July 2021
    Valerie ·
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    Looks like all three of us are in the same boat. I feel physically ill over this. They won’t let us walk away and we can’t afford to lose those deposits and go somewhere else. Our backs are against the wall.
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