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Kevin
Super October 2021

Tip and review for unhappy product

Kevin, on November 12, 2020 at 8:07 PM Posted in Style and Décor 0 12
So I absolutely loved my florist. She was amazing to work with and had super great prices. I am also working with her next year for my wedding. But I hated my bouquet for my elopement ceremony. She added colors I didn’t ask for made it twice as big as I wanted and I could barely hold it, and it was super bright reds and pinks when I asked for dark burgundy and mauve. Not at all what I wanted, I even had my coordinator find me scissors so I could cut some flowers out of it minutes before my ceremony. I haven’t send her a thank you and tip nor left any reviews because I’m so torn. Did not like my bouquet and it was definitely not what I asked for but she was still amazing to work with! Any advice to not burn my bridge but explain my upset ness.

12 Comments

Latest activity by Marie, on November 17, 2020 at 7:05 AM
  • Kevin
    Super October 2021
    Kevin ·
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    Tip and review for unhappy product 1
    Tip and review for unhappy product 2

    What I wanted vs what I got. And this is after I cut out some baby blue, dark blue and yellow flowers. It is pretty yes but it’s not what I wantedSmiley sad
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  • M
    Super October 2022
    Michele ·
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    Do not tip because that is reserved for stellar vendors who go above and beyond and deliver the best.


    You should write an honest review so that future brides know what to be aware of, as that is how many decide who to go with.
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  • Karla
    Super February 2020
    Karla ·
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    Those don’t look anything alike. Are you sure you want to use her for your wedding? If so, I strongly suggest you make sure she does some kind of mock up for your centerpieces to make sure she can nail your vision down.


    I personally think you shouldn’t tip her and I would advise on holding off on a review until after your wedding next year.
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  • Michelle
    Master April 2021
    Michelle ·
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    I agree with the others-no tip. You need to have a talk with her & lay out your expectations if you want to continue having a business relationship.
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  • Mrs. Spring
    Master April 2021
    Mrs. Spring ·
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    I would not tip and would send her a private review.
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  • Erin
    Expert May 2021
    Erin ·
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    Im sorry, what?!!? How can a vendor NOT produce what you asked/paid for??!!? And add in flowers of her own choosing that werent in there?????
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  • Samantha
    Expert October 2021
    Samantha ·
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    Have you spoken to the florist? Please don't leave reviews until you have spoken to her and given her a chance to correct the issue. Obviously now it would be financial and not esthetique. If the result is still unsatisfactory, then write an honest review.
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  • K
    Dedicated January 2021
    Kimberly ·
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    Pictures speak for themselves. She added too much red and the shape is not what you asked for. If you are still going to work with her, be clear and communicate exactly what you want. Tell her not to take liberties, you want what you want.
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  • Yasmine
    Master October 2020
    Yasmine ·
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    I would just let her know that you were unhappy because you were expecting something more like the picture and received something else
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  • Sharon
    Super September 2021
    Sharon ·
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    What was so amazing about her if she couldn't produce what you asked for? I understand if you like her personally but if she can't deliver what you want why would chance working with her again? Definitely have a conversation with her to see if you can figure out what went wrong and how to rectify it for next time.
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  • Meghan
    Master October 2019
    Meghan ·
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    They don't look alike, but your bouquet was still gorgeous!

    I would speak with her about it. Let her know that you are unhappy with your bouquet, and IF you still plan to keep her for your ceremony next year, I would make sure she does it right. I think writing a fair and honest review is always a must. But just remember, if you plan to use her again, she will see your public review...

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  • M
    Dedicated October 2021
    Marie ·
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    Definitely be honest with her, especially since you're planning to use her again. She was WAY off on what you wanted...how can she not see that...
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