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Master December 2019

Syncing Registries

Courtney, on May 8, 2019 at 5:10 PM Posted in Account Support 0 2

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Has anyone else had issues with their registries syncing? One of our retailers states that it takes up to 24 hours to appear on our site.

Well that was 2 weeks ago....

Any help?

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2 Comments

Latest activity by Courtney, on May 16, 2019 at 3:07 PM

WeddingWire Administrator October 2016
Lynnie · on May 16, 2019 at 2:18 PM
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Hi Courtney! It looks like there's an issue with the sync from the retailer's registry to WeddingWire. I'd recommend remove the registry from your WeddingWire registry, then re-importing it to see if that helps it process!
You can also always reach out to our support team for one-on-one help by emailing support@weddingwire.com.
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Master December 2019
Courtney · on May 16, 2019 at 3:07 PM
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I tried that a couple of times. I'll see if the support group can help.
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