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FutureStephD
Super March 2019

Standing room only at the ceremony - annoyed

FutureStephD, on October 29, 2018 at 9:37 AM Posted in Planning 0 9

I've been having difficulty with my venues "event coordinator". On a few occasions she has told me incorrect information, including telling our that DJ he has to bring a generator for our ceremony in a ball room. Luckily my vendors have done so many events at the venue that they have corrected her on multiple occasions.

Well, we've been adding to the guest list and it went from 190 to 224. In order to make sure this was okay I asked our event coordinator for maximum capacity for our ceremony (whether inside or outside) and for the reception. The event coordinator told me 250, 300, 275, respectively. Great, we're okay to invite said 224.

Then last week when I asked how many rows of chairs there would be for the indoor ceremony (so that my florist could figure out what she needed to decorate the aisle), the event coordinator responded days later by attaching a PDF that showed 19 rows and 184 seats.

Now, I know that there's a large chance not all 224 people will come, but I'm annoyed at this point that she keeps telling me wrong things, and if we do have 224 people come where are 40 of them going to stand?

At what point do I say something to the venue or request a new event coordinator? I've already hired a separate day of coordinator outside of my original budget b/c I don't trust this woman.

9 Comments

Latest activity by Kenisha, on October 29, 2018 at 7:52 PM
  • M
    0000
    Mim ·
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    Say something right now. You can't properly plan if you don't have correct information.
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  • FutureMrsKC
    Master January 2019
    FutureMrsKC ·
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    I'd say something now, your wedding is too close to be given false info. You need to make sure everything is 100% correct because time to send invites is approaching and you don't want to over invite if there is no room. I would definitely get to the bottom of it ASAP.

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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Thanks for the advice! We have our food tasting Saturday and will be making food, alcohol, and place setting decisions then. I don't want to leave a bad taste in her mouth before it, but I also don't want to be told something wrong again.

    She's new, so I'm trying to be patient, but I'm new at my job too and when I don't know an answer I tell people I will get back to them and I ask someone. UGH.

    I guess I just need to bite the bullet and talk to her boss :/

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  • Mrs Sullivan
    Expert June 2019
    Mrs Sullivan ·
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    You need to address this now. Don't let it go on any longer

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  • Sarah
    Master June 2016
    Sarah ·
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    Being new doesn’t mean it’s ok for you give out incorrect information. It means it’s ok to say “I read your email and I will be consulting on your questions with Manager and will get back to you shortly”. I’m sorry you’re going through this. Not having accurate information when you’re planning is awful. I would definitely say something about it now.
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  • Lady.ghoulica
    VIP October 2027
    Lady.ghoulica ·
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    One thing that annoys me more than anything is having plans changed consistently, or being told one thing by one person and another thing by another person. Get your 'ish together!

    I would be super annoyed, too.

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  • FutureStephD
    Super March 2019
    FutureStephD ·
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    Thanks everyone! Glad to hear I'm not some mean bridezilla. I think I have her bosses contact info and will reach out to discuss.

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  • MrsD
    Legend July 2019
    MrsD ·
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    I would say something to the venue. I think it's fine to call them and explain your frustration and confusion. Your coordinator should be more helpful. Or I'd just solely communicate with the DOC you've hired.

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  • Kenisha
    Champion June 2019
    Kenisha ·
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    You need to speak up immediately. This is too important of a day for her to be giving you incorrect information so close to your wedding day!

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