Seven months later and still no wedding video!

Honestly,

I'd just ask her again. Say hey, following up with you since the last time we spoke almost a month ago, where are we at on that video? I mean, that's a LONG time.

But, kill her with kindness. I know it's easy to be frustrated, I would be too.

You should send her an email that says per her most recent correspondence you should have received it last week. If she does not get it to you by x date (set a deadline), you will be seeking legal action.

Make mention of the timeline outlined in your contract and how far past that you are.

I'd definitely contact her again, mention the timeline in the video and give her a timeline to give it to you. I would then have a lawyer draft something up stating an intent to sue if she still doesn't send it. If it's crap I'd sue without a doubt. Does your contract say she can have someone else film the wedding because otherwise she was already in breach of contact there.

*timeline in the contract

View Quoted Comment Do this.
It sucks that you have to resort to this, but people really change their tune the second you mention the law.
What I would not do is spam her with angry reviews, posts, or anything like that. I'm not saying that you would, I'm saying that *I* would be tempted to do that and it's a bad course of action. Be super polite, but make it clear that you will take legal action if necessary. She's breaching her contract.

Honestly, I think the time to be nice is over. Now is the time to call her out. Let her know that you've seen her post videos of weddings that came after yours. Direct her to the specific language of your contract and demand her compliance or you will be seeking legal recourse to force her compliance. Give her 2 weeks from the date of the letter to comply. Be "that" person. If she sends you a poor quality video, take her to smalls claim. While a lawyer can't represent you in small claims, they can help you build your case and guide you on how to present it (I do this often with my clients).

Ohhhh I'm very concerned about why she didn't film it if you booked it with her. Red flag right there. If you tell someone you'll be the one to do the filming, then unless you have a medical emergency or family death, then it should be that person. I would definitely ask once more, and then if you don't receive it within a week, file in small claims court.

This seems quite unreasonable. I would just try and politely email her again... however... iy may be time to suit up for small claims court.... if that is what your contract says legally she has to do it.

Call them or go to their business plaxe

I think I would wait until you finally receive something to say anything or post anything of a negative nature. If you get the video and it is great post that the video was great but the efficiency of service was not up to par. If the video is bad and the service was bad you should quietly find a lawyer to handle the issues for you.

Always refer back to your contract and state what was supposed to be delivered, when, and what was not. Remind her she is not complying with the contract, and if necessary you will take legal actions. That's why contracts exist!

We are about to celebrate our 1 year anniversary at the end of this month and our videographer has gone MIA. Instead of watching our video on our anniversary we will be taking him to small claims court! I feel your pain!