Post content has been hidden

To unblock this content, please click here

Just Said Yes November 2019

rsvp link not working for my guests

Leah, on October 9, 2019 at 10:55 AM Posted in Account Support 0 3

Saved

Flag
Hide content

I have emailed a support ticket regarding RSVP with no response. I have mailed my invitations including your RSVP link and it isn't working properly. This is very important for my wedding and would appreciate a reply. It sucks you have no contact phone number

Flag
Hide content

3 Comments

Latest activity by WeddingWire Support Team, on October 16, 2019 at 11:07 AM

WeddingWire Administrator March 2023
WeddingWire Support Team · on October 9, 2019 at 2:55 PM
Flag

Hide content
Hi Leah! I see that our Customer Care Team was able to connect with you about this via email!
- Reply
Just Said Yes November 2019
Leah · on October 14, 2019 at 11:39 AM
Flag

Hide content
View Quoted Comment
When people go to RSVP who should have plus ones, the plus one is not showing up. So how will we know how many to count?
- Reply

WeddingWire Administrator March 2023
WeddingWire Support Team · on October 16, 2019 at 11:07 AM
Flag

Hide content
Hi Leah! We usually see this issue when new Plus Ones have not been added through the Guest List. Once you click the 'Add plus one or related guest' text, please select the 'Add Plus One' with the blue plus icon at the very bottom of the list to add a completely new Plus One.
If you are still having any trouble after trying this, please don't hesitate to reach out to our Support Team at help@weddingwire.com and we would be happy to take a look!
- Reply