Revelry Disaster

I could not have been more disappointed with this company, and I really wanted to like it. I was excited about Revelry because they have a "try before you buy" option. I had 6 dresses in all sent to try on, at $10 per dress. When I picked the dress I liked, I placed an order, and waited patiently for 16 weeks for the dress to arrive. When it did, it was not the dress style I ordered, but one I have never seen and is considered a maternity option. I immediately called the headquarters to inquire about getting the correct dress sent, and they informed me that there was not enough time to send me another dress before the wedding, even though it was again NOT the dress I ordered or ever tried on for that matter. I then asked for a refund, so I could at least try to find a bridesmaids dress elsewhere. I was told that all sales are final and they will not issue a refund. They were completely unsympathetic and rude. Not once did they admit fault or offer any other solution. I was in tears telling them that without the right dress or a refund, I would not be able to be a bridesmaid since I am unable to pay for a second dress. DO NOT USE THIS COMPANY!