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Jennifer
Just Said Yes September 2021

Response time!

Jennifer, on July 22, 2020 at 11:27 PM Posted in Planning 0 15
Hello Everyone ☺️
Just started planning our wedding and I have fallen in love with this app! I’m starting to reach out to vendors on here requesting information but haven’t received anything back. Do you guys find it easier to just call the actual vendor? Or is reaching out by email / app working out for you?

Thank you so much 💕

15 Comments

Latest activity by Jennifer, on July 23, 2020 at 7:38 PM
  • M
    Legend June 2019
    Melle ·
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    I personally like emailing and messaging me but I find that with response times if you want immediate answers it would be better to call
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  • Jennifer
    Just Said Yes September 2021
    Jennifer ·
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    Have you reached out to anyone through the app? Im curious to see if it actually works talking to different companies on the actual app.
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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    I would reach out via email or phone. Not all vendors actively use WeddingWire for communicating. Many of them just use it for advertisement and don’t check their messages.
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  • Laquita
    Expert July 2021
    Laquita ·
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    Try searching for some of the vendors' sites & contact the directly through there. I've had some luck with a few vendors while searching for a venue, but for others I opted to look them up & email them directly instead. Most times the response times were 1-2 days, but it was usually never over that. I prefer to email as I sometimes don't like talking to people, but if you want a more prompt reply then calling is best. I'd say say email them, but leave them your number so they can call you back.

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  • Jennifer
    Just Said Yes September 2021
    Jennifer ·
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    Okay, thank you! This is what I was looking for. ☺️
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  • Jennifer
    Just Said Yes September 2021
    Jennifer ·
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    Okay perfect thank you! I don’t like talking on the phone so much, I always go blank lol. So I prefer email as well!
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  • Renee
    Super June 2020
    Renee ·
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    Reaching out via email would be best. You want everything in writing. Vendors use these apps for advertising and rarely keep up with messages.
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  • Jennifer
    Just Said Yes September 2021
    Jennifer ·
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    Thank you!
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  • Caitlin
    Expert January 2021
    Caitlin ·
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    Each of the vendors I've reached out to on here definitely responded in a timely manner. I find it easy and convenient to use the messages through this app, so I love using it! You should, of course, reach out over phone (email, call, or text) if you are looking for immediate answers, but the app is sufficient if you can wait a few hours for a response. Saves you from having to find contact numbers and what not.
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  • Laquita
    Expert July 2021
    Laquita ·
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    I've had to write down what I wanted to say ahead of time so I wouldn't forget lol I get a bit nervous & am afraid to say 'no' sometimes so that's why I'd rather email haha

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  • V
    Champion July 2019
    Veronica ·
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    I tried using the app to message, but found that it wasn't very useful so I reached out via email instead.
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  • Margaret
    Master October 2020
    Margaret ·
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    Response time definitely varies with vendors. I got some immediate responses initially and literally 7 months after I requested information two additional vendors reached out to me to tell me they were available (I've hired all my vendors now). LOL... Just be patient, they'll respond on their own timeline.

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  • M
    Master October 2021
    Mrs.a ·
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    Yeah under normal circumstances vendors would take days to respond, and then with a pandemic on top of that it’s a little more delayed.

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  • Molly
    VIP September 2020
    Molly ·
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    I would call and email. I never got a response through wedding wire, but wedding wire is a good place to find vendors to contact.

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  • Jennifer
    Just Said Yes September 2021
    Jennifer ·
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    I’ve noticed that as well, thank you!
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