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Beginner January 2020

Registry problems

Mary, on December 9, 2019 at 2:24 AM Posted in Account Support 0 4

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Hi.

It has been the second time I added the Amazon registry and it happened to just disappear from the wedding website and my account. I did added again and it says it's pending. I don't know why that is happening, once I added the registry and people were able to visualize it before.

Thank you!

Mary

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4 Comments

Latest activity by Mary, on December 10, 2019 at 3:23 PM

Super August 2021
Dierdra · on December 9, 2019 at 6:49 AM
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You may check that your account is active and paid for next year, maybe with your wedding date in? I've never heard of that happening! Customer service always seems helpful though!
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WeddingWire Administrator March 2023
WeddingWire Support Team · on December 9, 2019 at 3:59 PM
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Hi Mary! Please reach out to our Support Team at help@weddingwire.com so we can further assist you. Please include your full Amazon registry URL in your message!
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Beginner January 2020
Mary · on December 10, 2019 at 3:21 PM
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Just did it, thank you!
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Beginner January 2020
Mary · on December 10, 2019 at 3:23 PM
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Is everything active and working fine on our registry on Amazon, but just don’t show on the wedding website at all. I got in contact with them. Thank you!
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