Reception Crisis

Honestly, I would go with the backup at this point while it’s still available. Since you don’t have a contract and this venue is already disputing details you thought you’d agreed on, that might just continue and you’ll really have no recourse. And if you’re their first major event, who knows what growing pains they’re going to go through during your reception which yikes. That’s great that there’s another option still available, and I would just bail now while you still have the chance. You may not get your deposit back, but you said it was small and the good thing about no contract is that you also never agreed to any penalty for a last minute cancellation.

When you last spoke was this in person or on the phone? If the latter, book a meeting with them ASAP to walk through seating layout, table setting, linens, and menu including beverage options. This meeting may have to be around 3pm or before dinner service, or during the day for weekends. Let them know you want this to work out, but if this is not working for you, you may have to seek other options because it's your Wedding. That non-contract works both ways and you don't have to give them your business (just don't say that). Good luck finding a business relationship that is comfortable with you.

Without a contract, you are not legally bound to the venue. Go elsewhere asap. Make sure that the next venue gives a contract that you agree to.

View Quoted Comment I have to agree with Kimberly. I would be grateful I didn’t have a contract with them, and go to the venue that is already skilled at hosting weddings. You don’t want your wedding to be their “learning curve”.

Go with your gut- the lack of a contract may have been be a blessing in disguise because who would want to be so stressed about their wedding day!! If the backup place is willing to work with you I would go for it. The ability to have confidence in your venue & its staff is priceless

I agree with the others that you should probably bail while you still can, but if you do want to go with the original venue, book a meeting where you go over everything and GET a contract. Tell them that you can't move forward with them unless absolutely everything is in writing: timelines, prices, the space the wedding will be in, the setup, the food, what services they will provide, and what the penalties will be if they breach the contract. You can probably find a sample wedding venue contract online, fill it out yourself and ask them to sign it. If they won't, you have your answer.