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Just Said Yes December 2017

Queen of Victoria dress reviews?

Katherine, on June 22, 2016 at 2:49 PM Posted in Wedding Attire 0 5

So I found this website called queen of Victoria (not Victoria dresses) with a GORGEOUS gown I've called in love with but since it's only online I wanted to find son reviews. The only ones I found were on their website so I'm looking for any outside opinions. It's about 350 which seems too good to be true..

5 Comments

Latest activity by Russ, on June 6, 2017 at 10:17 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Katherine, welcome to WW! Make sure to upload a picture for your avatar (instead of the default icons) so that we can get to know you and tell you apart from all the other posters. You can do this on a desktop computer or a mobile browser (just not on the app) under My Settings and Profile and Privacy Settings.

    I'd be really hesitant to buy a dress online, just because you never know what will look great on you! Make sure to try on similar silhouettes in person to give yourself a good idea. Almost 80% of my favorite styles online looked reallllly bad on me in person when I tried them on!

    It looks like they're based out of the UK, but read through their return policy again - it's pretty strict. If you order the wrong size you can't return or exchange the dress. Can't be too sure about their reliability though due to the lack of reviews Smiley sad

    http://www.scamadviser.com/is-queenofvictoria.com-safe.html

    http://scamanalyze.com/check/queenofvictoria.com.html

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  • J
    Just Said Yes February 2017
    Joanne ·
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    Do not buy dresses from this website. I ordered a dress and I emailed them, clearly specifying what I required in colour (I said I needed a colour a shade lighter or darker then burgundy if they had it). They responded with some colour “samples” and assured me that the #34 “wine” colour would suit. The dress arrived some weeks later and the colour was very wrong.

    Me, being a completely reasonable person, understood that there was perhaps a mistake made and notified them of this sending them images to show them the difference.

    I think i am up to about 25 emails now and I don't think they’ve even read one properly as they never answer any of my questions or address anything in my emails. It feels almost like a different person is replying each time. Most of the time they just send auto replies saying “we will give you a 60% refund”. At one stage they upped it to 70% but now they are back to the auto 60% emailed again. It is quite frustrating because i don’t think that I should be losing money on a dress that was not made in the colour i requested or was shown to me.

    Extremely poor customer service. I would implore anyone looking to buy a dress to not waste your money on this site, it is not worth your time and stress if something goes wrong because they have no interest in helping you.

    I would also like to point out, the quality of the dress is also quite poor, they apparently made it to my measurements but the dress is extremely disproportionate. Given the type of website, I expected this would be the case as was willing to make adjustments however unfortunately colour can not be fixed.


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  • I
    Just Said Yes October 2017
    Iris ·
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    I'm curious to know if you ended up ordering from Queen of Victoria or not. I found their website and am in the same boat as you. I would so greatful for any information.

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  • R
    Just Said Yes September 2017
    Robin ·
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    The dress we received looked nothing like the photo of the dress on the Queen ov Victoria website. It is a poor replicatation, more like a costume. It has a completely different fabric and garish stones. They will not give a full refund, and it is upsetting because this is not the dress we ordered. Plus the photos they use on their website were illegally taken from the American designer Sherri Hill, so I advise going directly with a known designer, or a store bought dress. You think you might be saving money, but you won't. It will only be headache after headache, in the long run. The first and second photos uploaded are the ones on the Queen of Victoria website of the dress we thought we were getting. Since then, we have learned ithese are not their photos or dress design. The third photo is what we recieved from Queen of Victoria. The dress is unwearable. Buyer beware!




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  • R
    Just Said Yes March 2017
    Russ ·
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    We ordered in January, it is now June and still nothing. We have not received a dress or refund. Don't pay twice just buy one time nice. I'm still trying to get my money back from someone in asia. You're a dollar sign to this company and your dreams are not important.

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