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Kate
Savvy September 2020

Prioritizing vendor rapport?

Kate, on August 1, 2019 at 4:15 AM Posted in Planning 0 19

I feel like I'm being belittled by my family for prioritizing the rapport I have with vendors in making decisions on who to hire. I have met a couple of prospective vendors I really did not see eye to eye with and who made me feel pressured into making decisions I hadn't even thought about yet but they are cheaper than other options we have and my family is saying I should go with the cheaper ones and that it doesn't matter that you don't get along with the rep. But it's my wedding day and how can I believe I'm really getting what I want if these people aren't even listening to me at a consultation. I know more expensive places have to make more of an effort to encourage you to want to spend your money but I really feel like paying for that customer service can be worth it for your wedding because it's a once in a lifetime event and I really want it to be OUR day, not something forced on us because the rep. was too busy talking over us and forcing us to make all of these decisions in a first consult a year before the day. The more expensive vendors are at the top end of our budget range but I want to enjoy planning not dread every time we have to speak with a vendor.

I would love to hear anyone else's thoughts on how important having a rapport with your vendors is to you! Thanks for reading!

19 Comments

Latest activity by Kelly, on August 1, 2019 at 2:49 PM
  • H
    Master July 2019
    Hannah ·
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    Nope, absolutely not. I wanted to make sure I was comfortable with my vendors. If you are following me around and photographing me all day, I want to feel comfortable with you, etc. We chose vendors we had a good rapport with and liked their product/service. Those were 2 of the most important factors.
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  • Sarah
    Master September 2019
    Sarah ·
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    This was incredibly important to me. We decided to scale back on other things to be able to afford the vendors we actually wanted on the things that were a priority for us. That means no videographer, no photo booth, no uplighting, and minimal floral arrangements. Giving those things up meant I got to hire the photographer I clicked the most with, the DJ we loved that a friend used, and the venue I’ve wanted for years.
    • Reply
  • F
    VIP August 2019
    Futuremrsk ·
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    Rapport with our vendors was extremely important for both of us. When we were looking at venues, we hard noped a few immediately after meeting with the owner/rep. Just left a bad taste in our mouths. We finally found a venue that specializes in weddings and events, and even though we have had a few different people from the venue working with us, they have all been fantastic. Same with our officiant, photographer, DJ, and cake. It's our day, and we want to make sure things are done the way we want them. Keep looking until you find vendors you mesh well with. You want to feel confident in their abilities to help run your day smoothly. And that cant happen unless you have a good rapport and feel comfortable with them! Good luck!!
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  • Nicole
    Devoted September 2019
    Nicole ·
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    I would absolutely go with a vendor that I connected with. Still staying in budget bit you’re right...so don’t let anyone pressure you.
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  • Kate
    Savvy September 2020
    Kate ·
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    I’m glad I’m not silly for wanting that comfort that I have people I can trust on my day
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  • Sara
    Devoted April 2020
    Sara ·
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    You're not being silly at all! The vendors that you chose to hire play a big part of your special day and it’s so important to connect with them. I think it’s worth spending the extra money if you can to feel comfortable with who you hired and to know that you’ll have great customer service along the way!
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  • K
    Dedicated June 2020
    Kalie ·
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    It’s all up to YOU in the end. This is YOUR (and your fiancés) big day! If you think going with the more expensive option is the best choice to planning and having the best day of your life, then choose them! I went with a more expensive option for my DJ and videographer because of the way our meetings went and the idea that they will be easier and more enjoyable to work with (plus their quality is wonderful)!
    • Reply
  • Sinéad
    WeddingWire Administrator January 2025
    Sinéad ·
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    Hey Kate! I’m so sorry that you are feeling like your family isn’t supporting your decisions.

    Of course, having a good relationship with your vendors is really important and you want to feel comfortable working with them.

    Are you family helping you financially with your wedding? If so, they may be trying to help you stick within the set budget.

    If you are paying for your wedding yourself, you can prioritize whatever you want when hiring a vendor. You certainly don’t want to feel like you are pressured into something that you do not want for your wedding day.

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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    Having a relationship with our vendors was super important to us. Maybe not so much for people like our lighting and decor company who will just hang things and then leave, but moreso for our DOC, photographer, and videographer. These are people that you're going to spend your entire wedding day with, you want to at least get along with them.

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  • Ashley
    Devoted October 2020
    Ashley ·
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    100% agree!! I CAN'T STAND when vendors pressure me to hurry and book. It is almost guaranteed that I won't go with you. It's worth the money to go with someone who gives that great service as well.
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  • J
    Master October 2019
    Jolie ·
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    I didn't include my family in any of the vendor decisions. They didn't go with me for anything. Do what you need to that makes you comfortable both price and people wise. My mom is coming to the tasting and I honestly need her to because the one man who works at the venue/created it whatever (Idk what his title is) he is supppper pushy and it's annoying. I had to give him my tasting choices on the phone and he's just outta control. Like sorry you are not trying to sell me things on the menu; I want the basic package and sub in some sort of steak. He's really overbearing and Idk how to get a word in. I much prefer my coordinator to speak to. He also was the one who was trying to convince us not to do seated buffet and I about lost it. I can't deal with people like that so my mom is very direct so I am happy she is going.

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  • M
    Legend June 2019
    Melle ·
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    I did not go with the cheapest options I could either even if I was on a budget. Go with whom you'd want to work with again.
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  • Meghan
    Master October 2019
    Meghan ·
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    The way we vibed with vendors was super important to us when we were making decisions. If we did not get along with them or see ourselves able to properly communicate with them, they were crossed of the list immediately. I really did not care if they were a lot cheaper. If you can't easily communicate with someone then there is no way they will be able to make your vision come to life. Now, almost 2 month before my wedding, I feel like I am almost friends with a lot of my vendors. And I feel like you should feel that way with them. They are going to be helping you put together the best day of your life. Even if you have to pay a little bit more, pick the people that you have good connection with, not the sucky ones that will help you save money.

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  • MOB So Cal
    January 2019
    MOB So Cal ·
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    This was absolutely critical to daughter. She only contracted with vendors with whom she felt a strong connection. I was also with her a few times when she was interviewing vendors, and it was amusing to watch how quickly she could determine they didn't "have chemistry." However, it was also a little frustrating to know within 5 seconds of the meeting starting that there was no way she would hire a contractor, but to be polite knew we'd have to sit there faking interest for at least a period of time.... Smiley winking For her, it paid off; the day of the wedding (after continuing afterward for photographers, videographers, etc.) her vendors continued to be people she loved working with. If you're the kind of person for whom relationships are important, then listen to your gut when selecting wedding vendors.

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  • MOB So Cal
    January 2019
    MOB So Cal ·
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    Agree with this. After the wedding, daughter was really sorry to no longer have reasons to interact with her venue coordinator, florist, photographer, DJ, etc. She did feel like they were her friends & supporters throughout the planning process....

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  • Futuremrsm
    Expert October 2020
    Futuremrsm ·
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    I had this issue when picking my venue. There were a couple places that were far cheaper than the one we picked, but it took them literally days to email me back to answer a simple question and would never answer when I called. I decided that just wasn't a place I wanted to do business with. I would rather pay more money and get someone that can do their job right and communicate properly
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  • Florida Marlins
    Expert October 2017
    Florida Marlins ·
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    Two things: You are NOT silly for your feelings, ever and please stop talking about this with your family. It is none of their business, really.

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  • Cher Horowitz
    Master December 2019
    Cher Horowitz ·
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    Getting along well with vendors can make or break your experience. I think it's important for vendors and their clients to see eye-to-eye!

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  • Kelly
    VIP October 2020
    Kelly ·
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    You are absolutely correct on this. If they're unpleasant to deal with it will ruin your day! It's worth it to pay more to have a good relationship with someone. Also if you don't like them they can tell and you'll have more problems.
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