Photographer still hasn't sent our photos....

Is the sneak peak part of your contract?

I would give her a little more time. If a month goes by and you still don't have anything, reach out to her again at that time. Does your contract state how long it will take her to return all your photos after the wedding? If that time passes and she hasn't sent anything, definitely reach out again. Also, does your contract state anything about when she will send a sneak peek of the photos? If so, maybe remind her of that if the time has passed, and also let her know that you're very excited to see how the pictures turn out, and that you hope she's able to send some of them soon. Otherwise, I wouldn't assume that something happened to the pictures, she may have had other weddings before yours, and needed to edit those pictures first. She also might still be dealing with the family emergency or other things that came up, and your sneak peek had to be set aside.

What does your contract say? I know she said she would send you a sneak peek, but that doesn't always work out. Life happens.

You should consult your contract for the turn around time for your photos. I wouldn't worry at this point. Most photographers have a standard 4-6 week turnaround. Sometimes more, depending on the photographer and how busy they are.

Just stay in touch with her.

If she is in the middle of a family emergency (which may or may not be a generic excuse), I would cut her some grace and just try to stay patient. It's such a busy time of year - I know our photographer is so busy she's not getting sneak peeks of just family sessions out until about two weeks later. I do agree if that is her timeline right now, she should have just said so to begin with.

Is the sneak peak in your contract? If it's not, then I'd cut her some slack since she's having a family emergency. If it's in your contract, then I'd remind her of that!

Girl, breath. Let her contact you with the pictures. Live in marriage bliss for a bit.

Breath girl! I know it seems virtually impossible but practice some patience!! Read your contact to see what the timeframe is.

I know it's difficult to wait when you see others with their pictures early, but I would definitely take a breath. If she truly is having a family emergency, she may have every intention of getting you sneak peeks, but may be overwhelmed at the end of the day with dealing with the emergency to sit and work. It took my photographers 2 weeks to get back our sneak peeks (married 9/24, sneaks 10/9) and those are all we've seen so far. If sneak peeks aren't included in your contract, I wouldn't worry and just focus on the timeline outlined in your contract. The wait will only make the day you receive your pictures even better because you'll be anticipating them!

Yes, check your contract. Ours did not include a sneak peek, but she gave us a sneak peek within 1 week. Her father-in-law passed away the day after our wedding... she told us she would have them to us in 3 weeks, it took 4, but completely understandable.
I would be nervous if I were you too, but it hasn’t been two weeks yet... the chances something happened to your photos seems pretty rare!

We didn't get our sneak peak until 11 weeks after our wedding..... I understand your frustration. Maybe reach out and suggest a deadline for the photos. Give her another week or so and see what she says.

If the sneak peak is in your contract and has a specified date, then its okay to push a bit, but if your contract includes nothing about a sneak peak or just says one will be provided before the full edit, I would wait until the deadline for the full edit comes around to push any further. The family emergency could be very real and time consuming (or just a farce) but getting all of your photos within the timeframe they are promised is what really matters.

So you still didn't get it? It's been almost a month, so I think a friendly reminder or a question about whether it's ready yet will be OK. Actually, it's a common thing for photographers to have these delays: there may be many shoots and many work connected to post-processing of the pictures. Sometimes it takes you hours to just perfect the colors in Photoworks, leave alone skin tones and deeper corrections. No wonder they deliver photos later

Update:

I tried to get a clear time frame from her because I understand that things happen and she gave me four different times and never followed through with any of them. I contacted the lady who helped coordinate and she got in touch with her. She was giving her different stories as to why I haven't received a single photo yet. Our coordinator's son got married the weekend after us and they have all of their photos already. I know everyone is different but compared to everyone in our area, the turn around seems to be quicker. I got a couple photos last night, but she also promised our whole gallery would be up yesterday morning. She has been in the business for several years and she makes it sound like to both me and our coordinator that this is her first time doing this. I am slowly but surely getting my pictures, but this whole situation has just put a bad taste in my mouth....

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Really sorry you are going through this. Once you get all of your photos (and any other products specified in your contract), I hope you can write some honest critical reviews on Wedding Wire and other sites where her business might be listed so that other brides don't end up in a similar situation. I would hold off until you get all the photos though - you don't want your wedding memories being held hostage in retribution for a bad review.

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I'm so sorry to hear this. I agree with Kari, get all of your photos & products you are supposed to receive from her, then post reviews.