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Tilar Fifield
Devoted August 2019

Photographer issues but my wedding is long gone!

Tilar Fifield, on November 12, 2019 at 8:34 PM Posted in Etiquette and Advice 0 16
*LONG POST... HEADS UP!*

Let me start by saying please don’t come for me 😂 I’ve been sitting on this for a while and I really just want to know if anyone else has dealt with this and/or how they handled it.

My wedding was in August and we got our photos back around mid/ end of September. When I first got them back I was blown away with how beautiful they were and I was really pleased. I said thank you to the photographer and that was that. Well obviously you want to look at every photo over and over again so that’s what I’ve been doing! As I’ve been obsessing over them I noticed there are some significant photos missing that I cannot let go and I don’t know what to do about it.

I will just list what I am missing. I’m not trying to be nit picky, and honestly if I am it’s fine because these are my wedding photos I paid a lot of money for.

1.) no picture of the groom by himself 🤦🏼‍♀️

2.) no photo of my family (my parents and brother with me and my husband) but there is some of my husbands family (his parents and siblings) with him and I. I don’t even know how that is okay.

3.) there are a TON of groomsmen photos, like a ton. Estimating 15-20 poses. But there are literally 2 poses of bridesmaids. Around 4 photos total but still the same poses, just zoomed in and out.

4.) this one is kind of general... But basically we had a second shooter and we didn’t really get any of her shots. The day before our wedding (yes, the day before) my photographer texted me and basically said “hey I just wanted to let you know I will be having a second shooter with me tomorrow if that is okay. She is training with me but you’ll basically have 2 shooters for the price of one”. So obviously I was like sweet sounds great! Yeah well it would have been awesome if we actually got some of her pictures. On wedding day right before our first look, my main photographer took a photo of me and then showed me to be like “hey look how freakin’ beautiful you look” and the second shooter got a photo of my reaction of me looking at myself. She showed me it and it was probably the most beautiful photo ever taken of me. I would have LOVED to have that photo. I know she also took my ring bearer and flower girl aside to take a picture of them together, we don’t have those either. I’m thinking maybe she didn’t include many of her shots because of reputation maybe? I don’t know, but if that’s the case then don’t sell it to me like I get 2 shooters 🤷🏼‍♀️


So basically with all that, thing is how I’m feeling:I feel really bad for being upset about these things because the photos I did get are absolutely beautiful. She got my vision almost perfectly. BUT, that doesn’t take away from the fact that these things are still upsetting me months later. I would absolutely pay for more photos, I would even take them unedited.
And yes, I did voice my concerns to her. As soon as I noticed that we didn’t get a photo of my family with the bride and groom I immediately texted her basically saying “hey I noticed this photo is missing, just wondering if it was taken because if so I would really like it”. No response.
So I’m stuck because it’s already November and I’m not sure if is just too late to ask again and if I should leave it alone. This obviously still really bothers me. She did ask me to leave a Facebook review if I had the time once she had sent me the pictures. I wonder if maybe I leave a review (a nice one, not a mean rant. Basically saying the work itself is great but also pointing out my disappointments) then maybe that would get her attention? I don’t know. It feels mean but if she asked for a review then maybe it’s a good idea...
Thanks for reading!

16 Comments

Latest activity by Tilar Fifield, on November 27, 2019 at 11:43 AM
  • Amy
    Dedicated August 2020
    Amy ·
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    Shoot her another text/email and let her know you are going to leave a review and would really love to give her the praidenshe deserves but you will also be pointing out missing photos that you had requested. On the flip side it is wedding season so she may be extremely busy. I'd try contacting her again.
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  • Cyndy
    Master May 2019
    Cyndy ·
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    Many photographers do not give you every picture that they take, so just ask for them. I had a few pictures that I recall the photographer taking that I didn’t get and when I went back to ask for them they went through all of the pictures and gave me the few that I was missing
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    Thank you for the advice Cyndy! I understand that they can’t give every photo that was taken, that is just impossible 😂 I was just honestly shocked about not having a photo of my family with my husband and I when there were several poses with his family and us. I really didn’t think I had to make that one clear but maybe it was a mistake 🤷🏼‍♀️
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  • Cyndy
    Master May 2019
    Cyndy ·
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    Honestly my photographer asked me to make a list and to have someone there to help to check it off because he couldn’t remember everything. I actually didn’t get a lot of pictures I wanted even with a list and my girlfriend to help me. 😢
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  • Yoice
    VIP March 2019
    Yoice ·
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    Did you had a list of must take shots?
    I personally didn’t because I trusted my photographer and I followed her for a while to know I was in good hands. She did ask me to have a family shot list to make sure we take pictures with all family members. Other than that we did miss some shots I wish we took but there’s nothing to do now. My pictures are gorgeous and that’s all it matters to me now. I did however got all the edit pictures and the non edit one as well is just some shots I wish I had or certain decor but I never told her.
    My personal opinion is to now dwell on the negative as there’s nothing you can do now. You should ask her again and I think as previous post said tell her you’re going to leave a review before you leave it. Some photographers are great but need more guidance or specific instructions of what you want and expect. Try contacting her again but maybe is in her contract that she only sends edit pictures. Good luck
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    So did mine!! She sent me a shot list the week of the wedding (which looking back I really wish she sent it sooner because I was a basket case the week of lol) but seriously I didn’t think I needed to specify the groom getting a photo alone. Like seriously? You didn’t take a picture of the GROOM alone?
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    Yes she did send me a google sheet type of shot list and I filled it out the week of the wedding. I basically filled every thing in like I wanted everything on the list 😂 So maybe I went wrong there. She probably just glazed over it like yeah yeah okay the basics. But for family specifically she told me just to put down names and who they are, not arrangements of poses. If that makes sense. I don’t know I really didn’t think I had to be specific about getting immediate family photos because to me that is just a “duh”. Especially since we have that pose with his family. How do you not do that pose with the brides family?
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  • Chrysta
    Master November 2022
    Chrysta ·
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    I think your frustrations are completely justifiable. I would be disappointed as well. If I were you, I would try to get ahold of her again- through both email and phone call. Write out a list of all photos you want and include it in the email and have the list in front of you when you call her. If she still doesn’t respond, I would leave an accurate review of your experience. She did, after all, request that you leave a review. Saying that the photos are beautiful but incomplete is more than fair. Good luck! I hope she responds and gets the additional pictures to you Smiley smile
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  • Yoice
    VIP March 2019
    Yoice ·
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    Yeah that doesn’t make sense to me either. I only gave names and relation that’s all, no poses either. Do you remember taking pics with your family? I know wedding day can block your mind and forget but I think I’ll be like where’s my parents, I need a picture with them. Do you remember that at all?
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    Thank you so much Chrysta that is really nice advice. We texted as our form of communication through my planning but I think I will send an email to be more professional! I think I’ll give it a week for a response and if nothing then I will go ahead with the review. I’m just hesitant because it’s already November so I feel a little late, but I guess better to try later than never! Or now than in a few months! Thank you so much.
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    I mean like you said it was my wedding day, but how could we have NOT taken it? I think if we hadn’t taken it my mom or my mother in law would have for sure said something because they knew how important the photos were to me. I do have one of just me and my parents and brother, but I don’t have one with my husband in it. And you know I would like to gift my parents some wedding photos for Christmas but it just doesn’t feel right without him in it. 😫
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  • Alejandra
    Super November 2021
    Alejandra ·
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    I definitely understand your frustration. I would email her again or better yet, as for a time slot to call her and speak to her over the phone and express your thoughts and feelings.
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  • Cyndy
    Master May 2019
    Cyndy ·
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    I totally get it. I don’t have one of me alone. 😢. I guess that’s my fault but you would think a photographer would know that. I was just trying to keep things moving.
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    Aww oh my gosh! I’m so sorry! I do not understand 🤦🏼‍♀️ HOW?!
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  • M
    Dedicated March 2019
    Maria ·
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    I am in the same position as you but my wedding was back in March! He did capture everything I wanted but there are some missing details from the decor and I wanted more photos of certain things. I haven’t emailed him about it but now I thinking I will because of your post ! I would definitely email her again and ask !
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  • Tilar Fifield
    Devoted August 2019
    Tilar Fifield ·
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    Aww Maria I am so sorry! I would reach out to him! I ended up emailing my photographer but no answer. I decided to reach out to the venue coordinator (who suggested this photographer to us) and I asked her if she would mind helping me out with the communication between us. She did and my photographer actually emailed me back saying she was so sorry and would look into it! So our fingers are crossed! 🤞🏻 I would reach out sooner then later just to be sure he still has your photos.
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