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Expert April 2019

Photographer advice please

Erika, on June 2, 2019 at 8:26 PM Posted in Etiquette and Advice 0 8

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We just got our wedding photos back and are in the process of picking our favorites. 😍
Aside from that, I have a question about time...
A little background: We hired our photographer for 5hrs. He was going to start right before ceremony- no getting ready photos. About a month before our wedding we were going over the timeline with our coordinator and decided to add a send off. We then had to add an hour of photography to make sure he could capture the send off. It was no problem and he was quick with adding the hour for us.
On our wedding day, he was late. He got caught in crazy traffic and detours. We waited and started the ceremony when he arrived. No problem, we made it work. By 10:30pm everyone was leaving the reception (Monday downside) so we did the send off an hour early. Essentially we paid for an hour we didn't use.
Do I just suck it up or should I ask for compensation?

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8 Comments

Latest activity by Erika, on June 4, 2019 at 8:53 PM

Dedicated October 2020
Michelle · on June 2, 2019 at 8:31 PM
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I don’t think it would be unreasonable to request compensation for the photographer being late. He wasn’t there on time and didn’t work during that time even though he agreed to. However, I don’t think you can request compensation since you decided to end the event early.
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Expert October 2019
Sara · on June 2, 2019 at 8:33 PM
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It can’t hurt to politely bring it up and see what he says! He may not refund you, but maybe he’ll offer something that to make up for it like extra prints or a 1 hr photo session.
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Legend November 2019
Caytlyn · on June 2, 2019 at 8:45 PM
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How late was he?
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Expert April 2019
Erika · on June 3, 2019 at 12:41 PM
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I see your point. Thank you!
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Expert April 2019
Erika · on June 3, 2019 at 12:42 PM
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I was hoping he would offer but I guess it can't hurt to ask. Thank you!
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Expert April 2019
Erika · on June 3, 2019 at 12:44 PM
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He was twenty mins late.... Oh and we were married in a courtyard so we had to get a city permit. They only allow an hour so it cut our picture time short afterward. 😏
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Expert June 2020
Pattie · on June 4, 2019 at 8:39 PM
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I'd ask for compensation. He should have accounted for traffic. That's on him and unprofessional. You could potentially negotiate for more prints though, or additions to your package for free instead too.
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