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Melody
Just Said Yes June 2019

Our registry is not showing up on Weddingwire Website

Melody , on January 25, 2019 at 4:23 PM Posted in Account Support 1 13

Hi everyone!

I recently went in through the guest side of the website and noticed there isn't a tab for a registry when I clearly have one filled out on the editing side. Can anyone tell me why it's not showing up?

13 Comments

Latest activity by Madeleine, on January 20, 2024 at 8:32 PM
  • Mo
    Devoted September 2019
    Mo ·
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    I don’t use the WW site, but is there an option to make the page private/public that you haven’t switched to public by chance? I use Zola and have to make new pages public manually.
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  • A
    Just Said Yes May 2019
    Amy ·
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    I'm having the exact same issue with the Registry tab. I can't even see it from the design side of it. I see it in the list of pages in the siderail, but it's not at the top with the other page links. It is set to be visible to the public. Did you ever figure it out?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Melody! It looks like the registry page is active on your wedding website, however, in order for it to appear, you will need to activate the registry itself! To do this, just login to your account, click 'Registry' at the top of the page and click 'Make it Visible'. Once you have done that, the page will then be visible on your wedding website!

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  • Melody
    Just Said Yes June 2019
    Melody ·
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    I’ll be trying the suggestion in the support teams comment on this post tomorrow. I’ll let you know what happens. The way you described it is exactly what I’m experiencing too.
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  • Melody
    Just Said Yes June 2019
    Melody ·
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    My registry page is visible supposedly in the pages tab. But when it comes to it being as an option on the website, it doesn’t show up. Help?
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  • Melody
    Just Said Yes June 2019
    Melody ·
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    Okay so I ended up just doing it right now. I deleted the old registry page and created a new one. Once I did that it took me to the page and gave me an option to make it visible at the top of the page (ignore what it says in the pages tab, apparently that one doesn’t override this selection option). I made it visible and it seems to be there now. This was a bit confusing and I think to believe is a design flaw (I hope this is fixed in the future) but at least it was figured out!
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  • D
    Just Said Yes October 2020
    Dakota ·
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    Help Smiley sad I've tried everything and cannot get the registry to show up. It IS public and visible. I even logged in as a guest and can't see it anywhere.

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  • Melody
    Just Said Yes June 2019
    Melody ·
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    Did you read what I did above and try it?
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  • D
    Just Said Yes October 2020
    Dakota ·
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    Yes. I’ve tried it several times. I’m willing to give someone my login at this point Smiley sad
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  • Melody
    Just Said Yes June 2019
    Melody ·
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    Hmm okay. I can give it a shot to try to help but I can’t do anything until tomorrow. I’m a college student and I’m stuck at school until 9PM tonight.
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  • Zoe
    Just Said Yes May 2021
    Zoe ·
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    When I click make visible and then I go to add the registry link, it won't let me click import registry
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  • Kristina
    Savvy September 2021
    Kristina ·
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    Hi! How did you delete your registry I can't even find that option Smiley sad

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  • M
    Just Said Yes October 2024
    Madeleine ·
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    I figured it out Smiley smile

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