Order notification from David's Bridal

It’s a little strange you haven’t received an email, but waiting a few months for your dress to arrive is completely normal. I ordered my dress in June and it just arrived this week. My bridesmaids ordered their dresses from DB and it takes 4 months for their dresses to arrive in the color and fabrics we chose. If you don’t receive a confirmation email in 24 hours, I would reach out and make sure they received your order, and that it’s all correct. Check your bank account and see if they’ve taken the payment for it. Sometimes they wait a hot second and it’ll all process when someone looks through it personally rather than just automated. Take a deep breath - it’ll all be OK!

I got my dress and veil from David’s bridal ,I bought the dress in person and I got my dress two weeks later they send me a email telling me that my dress had arrived .you should go ahead and call them and make sure to confirm that they got your order.

Thank you! You are right, I should give it some time, particularly since today is also a holiday.

I bought my dress in july, they said estimated arrival of january but it came in october 🙂

That happened to me with shoes I brought, I could see the order pending on my bank account but I never got an email confirmation. I was getting ready to call them and then got an email saying it shipped.

All of my David bridal email go to spam. I never knew until I called about my dress and come to find out it had been ready for days and they had sent a email out when I ordered it and when it arrived at the store. Have you tried typing David Bridals in the search box?

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Thanks Cynthia for the words of encouragement! I assume with the holiday today, maybe nobody is checking to push the order confirmation email along.

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Hopefully that's the case here too!

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Thanks SJ - that's reassuring. I'll wait until after Thanksgiving; I doubt anybody is working today. I am just hoping they don't randomly cancel my order.

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Yep - I've checked and refreshed every inbox I can think of, trash, spam, promotions, etc. I am not picking up mine in store though; it is being delivered.

Did you check your spam folder or maybe they wrote your info out wrong

View Quoted Comment Nothing in the spam folder.