Skip to main content

Post content has been hidden

To unblock this content, please click here

J
Savvy July 2019

One week out - wedding coordinator bolting - how would you handle this situation

Joanie, on July 22, 2019 at 9:56 AM Posted in Etiquette and Advice 0 4

So, it is 6 days before my wedding, and I just got a call on Saturday from my wedding coordinator, that she is leaving the venue to pursue other things, and would no longer be doing our wedding. This is the girl we have been exclusively meeting with and communicating with since Day 1. I think the thing that is upsetting me the most is the lack of communication, and incorrect information I am getting from the venue. When I received my final paperwork, the name of the "day of coordinator" had been changed to someone I had never heard of, which first sent off warning bells. So I called and e-mailed and was assured by two different people that my coordinator would still be there, and that the new person would be shadowing her. Now, it is the new person running the show solo, and I have never met her and have no idea if she knows anything about what we had talked about with the original coordinator.

I think I'm a pretty laid-back chick, but doesn't it seem kind of crazy to you that not only is the venue not calling me, now that they know they gave me incorrect information, or trying to set up a quick meeting (at the very least) with the new person to make sure we have some kind of comfort level that she knows what is going on and what we want?

I'm trying not to overreact, but this seems like kind of a big deal to me. Like, why couldn't she stay for a couple more weekends to at least finish the weddings she had committed to, while having the new girl start meeting with couples a little further out?

4 Comments

Latest activity by Joanie, on July 23, 2019 at 1:48 PM
  • Kelly
    VIP October 2020
    Kelly ·
    • Flag
    • Hide content
    You can't change someone's employment status and you dont know if the coordinator had personal or outside issues involved with her leaving. Remember for her this is a job, not many people don't feel bad leaving their employers.
    I don't think they should have hid the fact she's leaving from you though. I'd forward the new woman any emails you have and write a quick itinerary and summary of your vision to get her up to speed. If you can meet in person that'd be helpful too. I think at this point trying to gauge if the new coordinator is experienced or not is a better use of time, a more experienced coordinator will do just fine, a less experienced one I would tell the venue you need someone on site with to make sure they're training her.
    • Reply
  • M
    Devoted September 2019
    McKenzie ·
    • Flag
    • Hide content

    Can you set up a meeting with the new coordinator? Or get her email address and send her the bullet points of key information that can't be missed?

    • Reply
  • Jenna
    Super October 2019
    Jenna ·
    • Flag
    • Hide content

    I would immediately request an in-person meeting with this new person and pull up all of the past emails and planning information you have from the last coordinator. Fingers crossed that this new coordinator is experienced and catches on quickly!

    • Reply
  • J
    Savvy July 2019
    Joanie ·
    • Flag
    • Hide content

    Thanks, ladies - it didn't work out to meet with her so far, because fh and I are both working until Thursday, so we will have to meet her at the ceremony rehearsal on Thursday night. Unfortunately, there will be a bunch of people with us, so there won't really be any one-on-one time, so I will just hope for the best at this point.

    • Reply

You voted for . Add a comment 👇

×
WeddingWire celebrates love ...and so does everyone on our site! Explore how we embrace diversity

Groups

WeddingWire article topics