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Jason and Justine
Savvy May 2015

officiant uninterested and unresponsive!

Jason and Justine, on April 16, 2015 at 11:03 PM Posted in Planning 0 15

My FH and I found our wedding officiant a little under a year ago, signed the contract and paid her in full. About a month later I sent her the readings that I wanted for the ceremony, she didn't respond to my initial email so I sent her another one a few weeks later just to make sure she received it and she let me know she had. Now we are ONE month from the wedding and I emailed her a few weeks back, again heard nothing so I called her last thursday. No return call. I called her tuesday and again left a message, this time said I was a little worried about not hearing from her. She calls me later that night and leaves me a voicemail and said she had received the emails and has me down for everything and we are all set. She was supposed to send me the ceremony plans so my fiance and I could go over them and make changes if necessary and said I would have them today. Once again I have nothing! Am I overreacting? I feel like she is just so uninterested and I understand she is probably busy with other brides and with wedding season but is it too much to ask just to email me back and let me know you got my email?

15 Comments

Latest activity by ...., on April 17, 2015 at 7:18 PM
  • hfstella
    Devoted April 2015
    hfstella ·
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    Not overreacting at all. She is being paid for a service and not be communicative at all. I'd be pissed

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  • Jason and Justine
    Savvy May 2015
    Jason and Justine ·
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    I mean its just adding more stress to the already overwhelming stress that is wedding planning. She had such good reveiws but now I'm starting to wonder if we made a mistake!

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  • hfstella
    Devoted April 2015
    hfstella ·
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    Is it too late to find someone else since you already paid her?

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  • hfstella
    Devoted April 2015
    hfstella ·
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    It doesn't sound like you're asking for much. I hired my hair and make up person solely based upon reviews. I have been in communication with the manager of the salon several times even for silly little questions. She's always on top of calling me back and takes the time to answer all of my questions. That's part of what I am paying for. Just like you are paying your officiant to do a service, this is part of it. Doesn't sound like its above and beyond.

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  • KitandKaboodle
    Master November 2016
    KitandKaboodle ·
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    I would go over the contract to see the level of communication she agreed to in writing. IMO, she should be in communication with you within a reasonable time. Having to constantly reach out to her is very unprofessional on her part.

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  • Jason and Justine
    Savvy May 2015
    Jason and Justine ·
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    I think its a little to late.. I would be breaching the contract and they have a no refund policy so we would not get anything back.

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  • Jason and Justine
    Savvy May 2015
    Jason and Justine ·
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    I thought it was very unprofessional as well! Its not even like I have been calling her and bugging her non-stop, its just a month before the wedding and I kind of want to know that she is going to show up to my rehearsal and ceremony, and it is going to be what I wanted. It's the most important part of the day I would really like to enjoy it!

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  • Shea Harris
    Shea Harris ·
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    So sorry to hear that, outside of being a coordinator I am an officiant as well. I won't perform a ceremony without the couples approval and input. I don't think your overeating at all

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  • Amy
    Expert May 2015
    Amy ·
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    Sounds incredibly unprofessional to me. This is a person who deals with milestone ceremonies as a career, or at least as an avocation. She should very well know what it takes to do business with brides-to-be.

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  • Jamgirl
    VIP July 2015
    Jamgirl ·
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    I agree with others, other than you and your FH she's the most important person there, she seems a little unprofessional to me.

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  • Celia Milton
    Celia Milton ·
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    I'd say one dropped ball could be very normal; we are just getting into season here, and I admit that it's taking me several days to get back to people when I'm usually within a few hours...it's just a combination of weddings coming up and wedding REALLY coming up!

    But this sounds pretty unprofessional to me.

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  • MG
    Expert May 2015
    MG ·
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    We had a very similar issue a few months ago, and I found a new officiant. I could not handle the stress of not knowing if she would show up. We had only paid a deposit though so we lost about 150 but in the grand scheme of things it was good for piece of mind. She had great reviews when we booked her but then every review since we booked her had been negative saying she didn't show up. Have you checked the reviews since you booked her?

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  • Jason and Justine
    Savvy May 2015
    Jason and Justine ·
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    On weddingwire she does not have any reviews since last year. I did see that she performed a ceremony in march, but I only saw a picture of it on her facebook page so I don't have much information about it. It is now friday and she has still not sent me anything and she said I would have it by yesterday. I am really considering just looking for someone else becuase this is just ridiculous!

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  • HereComeTheYorks
    Master April 2016
    HereComeTheYorks ·
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    Overall sounds very unprofessional... Sorry you have to deal with this getting so close to your wedding. At least you are on top of it and it wasn't a last minute event. I have had friends have the officiant not show up to their wedding and in search of a last minute officiant to marry them! Talk about crazy stress!

    Good luck and let us know how it turns out.

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  • .
    Master October 2013
    .... ·
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    While she should totally be answering you in a timely manner, she's probably focused on any weddings she has this weekend. I'd send her an email Sunday, ask for a copy of the ceremony to review by Wednesday or Thursday evening (be specific with which day). Aand then wait. You've then set a clear expectation for her to meet. What's the penalty for breaking your contract? I imagine she'll focus more on your wedding the week or two before.

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