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Dedicated December 2018

My photographer ghosted me!!

Tiffany, on February 4, 2019 at 7:51 AM Posted in Etiquette and Advice 0 11

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So long story short, my husband and I had our wedding on December 15, 2018. My best friend and MOH recommended this certain photographer to me and of course I immediately hire her. After I hired her she stopped posting to social media and she was sort of difficult to get a hold of. I honestly thought I wouldn’t have a photographer for my wedding and I actually almost hired a backup. Thankfully she showed up and was amazing and so interactive when taking our photos that all my negative thoughts went away. Flash forward 8 weeks and I haven’t got a single update from her. Most people receive at least sneak peaks and I of course haven’t gotten any. I also asked her for one of the family pictures for a Late Christmas gift stating it doesn’t have to be edited or anything and she said she would send it to me in a week but now it’s been 7 weeks since she said that and I texted her last week on an update and how I would be receiving the photos so I can update my address and whatnot and she still hasn’t texted back. Is it possible she scammed me? Should I be worrying?

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11 Comments

Latest activity by Tiffany, on February 5, 2019 at 10:59 AM

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Mim · on February 4, 2019 at 8:07 AM
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She wouldn't have taken the time to show up if she was scamming you. There may be another issue though. Or she might be overloaded with work right now.

What time line is in your contract? If she is beyond the contract time frame, I'd and let her know you were coming during her office hours to discuss your pictures.
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Master September 2019
Sarah · on February 4, 2019 at 8:10 AM
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What does your contract say? Most of the photographers we’ve been looking into have a turnaround time of 6-12 weeks with no sneak peeks.
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Dedicated December 2018
Tiffany · on February 4, 2019 at 8:12 AM
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It’s 8-10 weeks which I’m not worried about that part. Just the fact that she hasn’t gotten back to me at all. Lol maybe I’m just over exaggerating but my other friend who is a photographer says it’s sort of sketchy behavior so idk what to think 😩
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Master September 2019
Colleen · on February 4, 2019 at 8:35 AM
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There was the holidays between that. My photographer took 4 weeks to get engagement shots back. Did you call her or Email. If you want you could call but I would not be to worried yet.
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Master April 2019
Brittany · on February 4, 2019 at 8:37 AM
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My next move would be showing up in person.
I get being flooded with work, and I get pictures taking a long time with no sneak peeks. What I don't get is telling someone you'll send them one singular unedited picture, and then not sending it for almost two months, and ignoring your customer. Not okay.
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Super June 2019
Tiffany · on February 4, 2019 at 10:29 AM
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I’d be worried about the lack of communication. Would have been from the get go. My photographer is awesome about emailing me back. The timeline is within contract, but the communication is sketchy. Not sure what to do myself. Good luck!
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Legend July 2019
MrsD · on February 4, 2019 at 11:25 AM
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So you've had no contact with her at all since the wedding, even though you've reached out? Do you have a contract saying when she will get the pictures back to you by?
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Dedicated December 2018
Tiffany · on February 4, 2019 at 3:34 PM
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No I have a contract and it states 8-10 weeks for them to arrive, that’s not the part I’m worried about just the fact she hasn’t texted me back at all ☹️
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Legend July 2019
MrsD · on February 4, 2019 at 3:36 PM
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Well since you are almost 10 weeks out, I'd just wait until then. After 10 weeks, I'd text, call & email all within an hour of each other asking where your photos are since your contract stated you'd have them by now. If that doesn't get an answer, I'd text/call/email again and just say you are moving forward with legal action since they didn't follow through with the contract.
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Master October 2018
HayMrsO · on February 4, 2019 at 5:10 PM
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I loathe vendors that do not respond in a timely manner!
Our photographer took longer than stated in her contract. However, she was in contact with me the whole time! We got married on the beach and she had to edit out all of the strangers on the beach in every photo. That had to have taken hours! Plus the holidays, etc. Like I said, I was inclined to give her some grace since she contacted me periodically to let me know.
A good friend got married in July. She did not get her pics until late November! It was excuse after excuse, non-answered messages, lost all of her saved work and had to start over, etc. All the while, this chick is posting on social media non stop. She was SO frustrated!
I would wait until the 10 weeks and then really start bothering her. I am sure that she has them. Just don't know why she is holding them hostage!
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Dedicated December 2018
Tiffany · on February 5, 2019 at 10:59 AM
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Oh my god I would be so mad if that happened to me. How terrible... I think my photographer is a busy person or has some sort of personal things going on because she doesn’t even post on social media.. I just want a simple text or call back saying she’s still working on it. I’m not rushing her or anything I just want some clarification to feel better. But I’m gonna wait 2 more weeks which would be a full 10 weeks and then give her a call or text. Thank you!
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