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VIP May 2018

My flowers were so ugly... what do i do?

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Ashley, on May 21, 2018 at 2:25 PM

Posted in Planning 30

I got married last weekend, and my flowers were UGLY. I’m talking I was SO embarrassed of them, and didn’t want the girls to use them. They were wilted, VERY small, and old looking, squished, and overall just looked dead. The mothers were supposed to have wrist corsages, they got pinned boutonnière instead. All the flowers were pale looking, like they lost their color and were old.

the flowers sprinkling the aisle looked like they were there the day before. What do i do? My DOC and the owner of the venue was not happy, they ended up firing the florist. (it was the florist’s first wedding with the company, they had no clue where she dropped off the corsages and boutonnières and then realized they were wrong AND dead and wilted looking).
They said they won’t hire her again, but the flowers I paid for out of pocket they said I could ask for my money back. What do I say? In photos the flowers look okay... but in person they were ugly. All the girls agreed, my husband even said “wow what happened...” because he went with me to the florist meeting and thought she’d do a beautiful job. I’ll post pics in the comments, but I was honestly EMBARRASSED.

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30 Comments

Master August 2018
Kristina · on May 21, 2018 at 3:51 PM
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At least they do look good in the pictures! Not a total loss!
But I agree- I would contact the company/florist and tell her you are not satisfied with what happened and would like a refund, then leave a review so no other brides get stuck in your situation.
I'm so sorry this happened to you
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Expert February 2019
Kelsey · on May 21, 2018 at 4:01 PM
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Thankfully you cant tell in the photos but you should definitely call your florist and let them know they were not good.
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Master July 2018
Cuoghi · on May 21, 2018 at 7:56 PM
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Personally I wouldn't do a thing. I doubt you can get your money back and it sounds like they already got the message they were not good. I wouldn't dwell on the negative and move on. In the end, they are just flowers.
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Devoted October 2018
Kimberly · on May 21, 2018 at 8:09 PM
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I think you should say something to the florist about getting at least some money back. They worst they can do is say no/ignore you.
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VIP September 2018
Rachel · on May 22, 2018 at 10:37 AM
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I agree with PP's. You can't tell that they are wilted in the photos but that doesn't change the fact that they were not what you paid for. You are well within your right to ask for your money back. Just because you had a photographer that managed to photograph around it, doesn't mean that it was okay.
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Dedicated June 2018
Jamie · on May 22, 2018 at 12:49 PM
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If it were me, I’d honestly just move on. Your day wasn’t about the flowers and probably no one noticed. Think about the last several weddings you attended. Do you remember what mom’s corsage or the petals in the aisle looked like? Probably not. I don’t want to sound mean or harsh but honestly if this was the worst part of the day, accept that not everything turns out perfect and be thankful for what I’m sure was an amazing fun day and a happy life to come.
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Super August 2018
Summer · on May 22, 2018 at 2:39 PM
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I would write to company management, not directly to the florist, explaining what you've told us here - don't even use the pictures unless they ask because honestly in the pics they look great (which is good news!) - and mention that the venue fired her, that should underline just how poor of a job was done. It would be sad for her to get fired but really this might help prevent other couples from having the same experience and paying her for poor service.
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VIP May 2018
PBiazinha · on May 22, 2018 at 3:47 PM
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I am sorry to heard that. I am too on a battle for some compensation from my venue that did a horrible job.
Fight for your money. Put out the facts and request a refund. Ask for someone else to review your letter/e-mail so you don't sound too soft/emotional.
Good luck!
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VIP May 2018
Ashley · on May 22, 2018 at 4:13 PM
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A little update- i wrote them an email yesterday at noon. It’s been more than 24 hrs and I’ve yet to hear back. 😳🙄

i get that they are only flowers and if that’s the worst that happened then that’s a good thing. Which is true! But I didn’t pay 1,000 dollars for flowers to be wilted and dead. That’s my biggest thing.
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VIP January 2026
Chariece & Sterling · on May 28, 2018 at 7:53 PM
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I would definitely attempt to get some type of refund. Because you know what type of flowers you paid for. And it was not the flowers that was delivered for your wedding.
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