Move On or Stick It Out

I think i would give her the benefit of the doubt and wait. but i can see how annoying it can be since you want someone responsive.

You spoke to her on the phone, but she still requested you send her your email via text? Why didn’t she just take it from you over the phone? But People are very busy right now. We had to change our voicemail at work to indicate it could take 1-5 business days to get back to them.

I see both sides of this. Yes, people are dealing with weird stuff, so there may be understandable reasons for her delays/flaky communication. But, at the same time, she's a vendor whose livelihood depends on close attention to detail and good communication. At the MOST, I'd give her one more week, but in the meanwhile I'd both be looking very closely at ALL of her reviews (especially on the lookout for any red flags related to communication and attention to detail) AND reaching out to other potential vendors and booking meetings with them. Generally, when people show you who they are, believe them. Daughter was very thorough in vetting her vendors and was super happy with them all. However, there was one, who from the beginning, wasn't good about communication. Daughter went with her anyway, and she did amazing work (HMUA), but right up until the week before the wedding, there were problems with her communication and follow-up that drove daughter crazy....