My mom is freaking out a bit and I'm trying to figure out whether or not it's with reason and if I should try to take some action at my bridal boutique. (Not legal action, just like..."what is going on, I'm concerned about this" action).
My mom found her dress at the same bridal boutique I purchased my wedding dress at. She ordered her dress on October 10th I believe. We're a few days away from it being March, and her dress still hasn't come in yet. She didn't order anything fancy or extravagant--it's just a navy blue dress from Jovani (I believe exact design is Jovani 59993).
So, my mom's getting nervous because my wedding is in about 2 months. (It's the first weekend of May) and she is expecting to need alterations. My first fitting is the first weekend in March, and we both tried to order our dresses in advance so that we could do our first dress fittings together. When we ordered her dress, our bridal consultant said we ordered it with more than enough time.
My mom called to check in last month and they said they would have it at the end of the month. They didn't have it...and said it would now be here the end of this month. She still hasn't received word about it. What's making me a little annoyed is that when I go the Jovani site, it says if I order the dress it can get mailed to me in about 2 weeks. My mom put a deposit down...(or she actually might have paid for the dress in full, I can't remember) so shouldn't this have been here a while ago? When my mom spoke to them they made it sound like they had to reach out and talk to the designer, but this brand is sold at like 40 stores near me lol. It's not like theyre suddenly running low or the brand's designs are "rare."
What should I do? Is this normal? Should I try to get my mom's money back and look for the dress elsewhere? Her freaking out is stressing me out and given its getting closer to the actual date & I'm getting a little inundated with stress. I just want this resolved.
Thanks!
