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Whitney
Just Said Yes May 2024

Looking to sue my event planner. Would you?

Whitney, on May 13, 2024 at 7:14 PM Posted in Planning 0 15
My wedding was this past weekend and she did not fulfill things that were promised. We have a contract but all of our conversations happened via text. I feel bamboozled and taken advantage of. Two major issues I want my money back are: 1) She entered into a contract with an event rental company, I paid her $1700 for staged items for the wedding. Most of the items were not there. When I asked her for a copy of said contract to see breakdown of costs she will not provide. 2) We were charged $1800 for a damage deposit from venue because she left without cleaning. I am willing to pay half the deposit since we stayed over the venue contract time but I feel she is responsible for part since she left the venue A MESS. The reason I hired her was because she worked the venue before. But after we were charged the amount she was all of a sudden unaware of the venue rules and claimed she thought the venue staff would clean and that she worked like a dog already. I have screenshots of me sending her the damage deposit rules regarding trash pickup. She understaffed, we paid for 2 bartenders, 1 was used for the majority of my wedding. We paid for 16 centerpieces which she stated that she would make prior to wedding so less work to setup on wedding day, none were on tables. She supplied our cake, looked nothing like we agreed on. We went over what backdrop would look behind us at reception 2 days prior, looked nothing like we agreed on. We used her for catering in which we were quoted for the amount of invited guests and 30 days out I let her know the amount of guests were attending. She told me the new amount she was ordering at the butcher shop but still ended up charging us for the amount of invited guests. There was a $600 charge for additional servers which we ended up cutting since we switched to buffet style for food. When I asked her if I would receive that money back she said she used it towards seafood costs since they went up. No documentation provided. She has been shady from the start and I have been losing sleep over all she did to me.

15 Comments

Latest activity by Kristie, on May 20, 2024 at 5:37 AM
  • Teresa
    Devoted May 2024
    Teresa ·
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    I would definitely take her to court. Sorry this happened to you and hope you can get it resolved. Best of luck.

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  • Michael
    Rockstar October 2023
    Michael ·
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    If you sue you pretty much need evidence such as signed contracts and some sort of evidence to show that contractual elements were not done or were done insufficiently. Also, the guilty parties may have to be included in the lawsuit where each party has potential contribution to the problem.

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  • C
    CM ·
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    All this is outrageous. I definitely would. Seems to me there are a number of things on that distressing list that you can prove with the contract, photos, text messages, emails, witnesses or statements. I'm very sorry this happened.

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  • Cece
    Rockstar October 2023
    Cece ·
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    Ugh. That’s terrible. It definitely sounds as though she did not fulfill the duty she promised. I will say, when it comes to court, the only things you’re going to have a case on are concrete items that you can definitively prove. So for example, if the contract (signed by both you and her) states that she will provide cleanup services after the reception, you can easily prove she did not provide that contracted service since the venue charged you the cleanup fee. I would go through every item she did not properly deliver on, and determine how you can concretely prove it. Unfortunately, when you take someone to court/sue them, the burden of proof falls on your shoulders. So if you decide to go that route, make sure you have all the documentation in order. I don’t know if you’re planning on going to small claims court, or getting a lawyer. If you get a lawyer, definitely consult with them about text messages. I know a lot of courts won’t give much weight to them. I’m so sorry this was your experience, and I hope you get your money back!
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  • Lisa
    Rockstar July 2022
    Lisa ·
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    It's concerning that she won't show you proof of the increase in costs. And it sounds like she didn't do much of what she promised. Did you have all of these things listed in your contract with her? Courts will definitely want proof of what was promised, and your legally binding contract is the first place to start. Any texts, emails, and voicemails that discuss items you agreed on, as well as photos showing what you actually received (messy venue, different cake, different backdrop, etc) are great for supporting your claim too. Sorry to hear that all this happened! I hope you're able to get your money back!
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  • E
    Just Said Yes October 2024
    Emily ·
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    Absolutely sue.
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  • Michael
    Rockstar October 2023
    Michael ·
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    That reminds me. It can help to list everything that went wrong under the planner's supervision. That can put pressure on the planner to settle. However, if you do a small claims case, evidence would be needed that is sufficient to support enough items to make win a decent decision, if the case continued to that point.

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  • LM
    Super December 2022
    LM ·
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    You used one person for catering, cake, set-up, decor and take down and bar staffing and there was no detailed contract? Download your text messages for paper trail and court, and hire certified and vetted vendors next time. Congratulations on your marriage, you made it.
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  • Leah
    Leah ·
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    I would go to the rental company and the butcher shop myself and see what she ordered/paid for. If they won't provide to you, get it subpoenaed.

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  • Sarah
    Just Said Yes June 2025
    Sarah ·
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    Did you hire her for the entire planning or partial planning? Either way, Im so sorry! I would consider the legal costs if you go that route. See if you can maybe give a bad review to the venue and just the spread the word of your experience. Hurt her business.
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  • Michael
    Rockstar October 2023
    Michael ·
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    Usually with small claims, as person prepares the case without having a lawyer in court. It can be possible to get a paralegal or lawyer prepare the initial case paperwork. There also may be additional filings required. And if settled without a decision, you could have a settlement agreement saying you can post negative reviews with issues raised in court. That makes it less risky posting a negative review. It should be noted that the planner could likely settle the case instead of getting a court decision against her.

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  • Kayla
    Just Said Yes October 2024
    Kayla ·
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    I’d sue her for sure. NONE of that was acceptable. 10/4 bride here, so sorry for this to happen to you on your day!
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  • Michelle
    Rockstar December 2022
    Michelle ·
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    Try to get a refund first. Have a paper trail of all documentation and agreements. If that doesn’t work, contact the local news stations’ consumer reports advocates and your state attorney general, both of which it’s their job to act on your behalf after you have done your part to fix the situation. Then write an honest review on all platforms (not TheKnot which removes reviews at the vendor’s request) to warn all future couples from using the vendor. Yelp and Google don’t allow the vendor to dispute and remove the reviews.
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  • K
    Beginner May 2025
    Katrina ·
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    You can take her to small claims court - but it costs money to file & serve paperwork. I’m not a lawyer but I could imagine if you have evidence and can find this person you could sue for cost and emotional damages. But this person seems shifty so it might be difficult.
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  • Kristie
    Just Said Yes May 2024
    Kristie ·
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    Hello, Whitney. I am so sorry about your experience! Firstly, CONGRATULATIONS!!! Such a lovely time of year to get married. I was married on my birthday, May 11, 2024. You need to take those text messages and the contract and seek legal counsel to get back some of your money. That's crazy! This woman needs to be held accountable for what was not honored and delivered. I not only wish you success with the situation but I wish you a very long and happy marriage❤️
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