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Just Said Yes October 2018

Linking accounts

Deb, on November 27, 2016 at 11:42 AM Posted in Planning 0 7

My fiance and i both have wedding wire accounts on our phones. Is there a way to link them to one account? We tried both signing in under mine but it wasn't updating on his phone. Any suggestions would be helpful. Thanks in advance.

7 Comments

Latest activity by Rachael, on June 4, 2019 at 12:39 AM
  • MoweryMe
    VIP April 2017
    MoweryMe ·
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    I have no suggestions.

    Considering how limited and sparse the app already is, I'm sure it can't link accounts.

    On a computer you probably can though.

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Deb! We can help you do this! Just email me (wwlynnie@weddingwire.com) or our support team (support@weddingwire.com) with the email address of your fiance's account and we'll link you guys up on to 1 account!

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  • Tori
    Just Said Yes October 2020
    Tori ·
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    Hi, I just linked my fiancé and I’s accounts and all of my 130 guests have been erased. Is there a way you can help me get them back? That is a lot of work the disappeared 😞
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Tori! Were you able to figure this out? I just checked your and your fiance's accounts and can see your full guest list in both!

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  • Rachael
    Just Said Yes December 2019
    Rachael ·
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    After meticulously writing our checklist on the app, we decided to link accounts. After we linked, all of the checklist items I created erased! Why did this happen? Now I have to create a new checklist and write in everything all over again.
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Rachael! Did you already add your custom checklist items again? I just took a quick look at your account and saw several custom items in the checklist!

    If you're still having trouble please reach out to our team at support@weddingwire.com.

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  • Rachael
    Just Said Yes December 2019
    Rachael ·
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    Yes- we figured out that instead of adding him to my account (primary account), somehow he added me to his which was a blank slate. After panicking, I figured out what we did and we switched it. Problem solved.
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