Hi Brides,
I am planning for my 2022 summer wedding and, through my purchase of a Kleinfeld gown, was told about their complimentary hotel block service. (I believe the hotel block service is available to everyone, not just Kleinfeld brides, but that is how I found out about it.) It was advertised as a convenient, hassle-free way to lockdown hotel blocks with zero financial commitment, but I'm beginning to wonder if it is too good to be true.
Everything I've read online says if you are paying for your hotel blocks, you're doing it wrong. But my consultant sent me a list of hotels near our venue (NYC metro area), and each hotel has about 10-20 courtesy rooms they offer at zero cost, but if we block off more than that, and they do not get filled, we will be required to pay for them. (Ex: if we book 25 rooms, but only 21 are booked, we would be responsible for paying for the 4 unused rooms. Each hotel has slightly different rules, but generally this is what we are being told.)
So, in an effort to get out of having to financially compensate these hotels for rooms greater than their courtesy maximum, I asked my consultant to obtain contracts from 4 different hotels at the courtesy number and rate. I have received push back from her on this on more than one occasion, with her "suggesting" in a very pushy way that I narrow it down to 1 or 2 hotels. This is where the process is starting to rub me the wrong way.
So, does Kleinfeld consultants' compensation come from booking a smaller number of hotels? Does it come from me having to pay out of pocket for any rooms that go unused above the courtesy maximum? Are they telling me everything truthfully about this service? Should I just do this myself?
I feel a little bit like I've been manipulated, and I don't like it.