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Alicia
Devoted October 2021

Jjs House - how is the quality?

Alicia, on June 13, 2021 at 1:13 PM Posted in Wedding Attire 0 20
Has anyone bought anything from JJs House? I found available i really like for a really good price, but I'm afraid it will be poor quality. Thoughts?

20 Comments

Latest activity by Sherri, on September 17, 2024 at 2:22 PM
  • V
    Champion July 2019
    Veronica ·
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    I did not, but my mother-in-law found a dress she liked from JJ House and was sent to buy it until she looked up reviews. JJ House items can be a hit or miss.
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  • Katie
    VIP August 2020
    Katie ·
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    I bought floral decor and let’s just say they were tossed out. Not close to the photo, so I’d suggest skipping it. Good luck on your wedding planning ❤️
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  • Gen
    Champion June 2019
    Gen ·
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    I got a veil, it was good quality but didn’t come with a comb like it said it did so I was disappointed! But I also got a shawl from them and I liked it.
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  • Michelle
    Champion December 2022
    Michelle ·
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    They are based in China so take that as you will. They are very hit or miss based on past reviews that you can read by doing a search on the forum. Some people have a great experience and others don’t get what they paid for. It’s similar to the third party stores on Amazon that are hit or miss. One consistent running theme from the past reviews is that seamstresses will not touch their products to do alterations.

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  • Emily
    Devoted June 2021
    Emily ·
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    Trying to do a return there is HORRIBLE!! I had the worst experience trying to return a bridesmaid dress two years ago.
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  • Christina
    Devoted July 2020
    Christina ·
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    I actually had luck with JJ HOUSE 😬 but I did let my bridesmaid pick their dresses just gave the color to them
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  • M
    Just Said Yes July 2021
    Marcasia ·
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    We got our bridesmaids dresses from there for our ceremony in July. The dresses were really nice. However, we did have to return two of the dresses due to size, and it took forever for it to be processed. So, what helped us was that we just ordered the replacements while we were waiting on the returns to be processed. So, it worked out for us, but do not recommend if you are not able to allow a 3-4month window. I say this, because shipping took forever! We ordered originally in early Jan. and received them in early Mar., and if you have to do a return and can't just buy the dresses before your money is refunded that can take 3weeks; in our case it took 3weeks. However, if you're not a last minute type of person, I would say give it a try.

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  • Elizabeth
    Devoted September 2021
    Elizabeth ·
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    I've seen some for sale on stillwhite and other used clothing or wedding dress sites. That's a good way to see their dresses and their quality and sometimes even the comparison between the original and the reality. I've read it's usually close enough to the photo that people are generally happy because for the price you have to expect more average quality and slight changes, but that overall it worked out. Google image search jj house wedding dress or used jj house wedding dress for sale too. That's a good way to get a realistic idea of what you're getting into as well. Research! Research! Research!
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  • Hannah
    Dedicated October 2021
    Hannah ·
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    I actually had a great return process! I needed to return a wedding dress, even outside of the 2 weeks and they gave me a coupon code to reorder my dress in the right size
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  • Hannah
    Dedicated October 2021
    Hannah ·
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    My dress from jjshouse is honestly beautiful. The quality is great
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  • Tone
    Devoted July 2021
    Tone ·
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    We got our flower girls dress from there and it was a really good quality dress, which I was very nervous about since the reviews were so bad. I just couldn’t find a dress that I liked more than the one I found there.
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  • SLY
    Master January 2022
    SLY ·
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    My FMIL bought her MOG dress from there and really likes it! My mom looked on their site, but didn't like the styles.

    MOG did say that the color she ordered (blush) was a lot lighter in person, which I agree with. So I guess that's the only issue she had!

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  • Milada
    Super October 2021
    Milada ·
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    I got my tiara and veil from there. The quality is really good despite the affordable prices.

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  • N
    Savvy November 2022
    Natalie ·
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    I bought a prom dress from there and was satisfied with the quality! I'd suggest ordering super far in advance if possible and only purchasing items with reviews.

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  • M
    Michelle ·
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    Thanks for this and so true - my seamstress actually bought a dress there - she was very disappointed. with the quality of the fabric - it was a little over $130.00 and she thought it was a steal. Well glad I get some honest reviews. will go shopping and try on - when I get some time.

    Thanks for sharing!

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  • Stephanie
    Stephanie ·
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    I ordered several dresses to try for my daughter’s wedding. For the price, I found the quality and fit to be poor compared to dresses found at retail stores. After the first order, I cancelled the dresses that had not shipped yet. The company only refunded me 40%! I warn everyone to stay away from this website! It cost me $200 for nothing!!

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  • S
    Just Said Yes June 2024
    Scheer, ·
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    The try-out-home went nice and smooth. But it became problematic when the actual wedding dress finally came after 3 weeks. I needed to return it and re-order, but the wedding date was getting too close if it took another 3 weeks to get here. I contacted via the chat to ask about the fastest way to reorder. A chat person insisted that she could only deal with pre-sale issues, but eventually agreed to contact the post-sales team to email me within 24 hours. After two days of no response, I contacted a chat again. A person robotically repeated the copy of "How to return online" and then after my pressing to have a different response, repeated to wait for 24 hr after the initial filing of the case even though it passed 24 hr at that point. I didn't get any response from the company after 3 days yet. Very sad.

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  • Sophia
    Just Said Yes July 2024
    Sophia ·
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    I WAS SENT THE WRONG MISSING ITEM THE DRESS AND HAD EMAILED THE JJHOUSE COMPANY MANY TIMES AND THEY DO NOT RESPOND.. I WILL CONTACT DISTRICT ATTORNEYS OFFICE AS WELL AS FILE COMPLAINT ABOUT THE COMPANY AS FRAUDULENT. DO NOT ORDER ANYTHING FROM THIS COMPANY DO NOT ORDER ANYTHING FROM CHINA… BAD BAD COMPANY KARMA WILL GET THEM .!!!
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  • Sophia
    Just Said Yes July 2024
    Sophia ·
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    Bad company do not order anything from them as they are based in China… they never respond to my email about my dress I was sent the wrong item.. will file complaint about the company as fraudulent.. Karma will get them..
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  • Sherri
    Sherri ·
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    ERRIBLE EXPERIENCE! Despite paying $19 for shipping, my dress and wrap were shipped into a box the size of a small child's shoebox. The package took 14 days to arrive. The dress was unzipped, inside out and wrinkled beyond belief. I have never received new merchandise in that condition from any vendor. When I notified customer service they claim they package their formal wedding wear in that manner because they care about the environment. Result - mother of the bride receives a wrinkled unwearable sack for $200. Maybe they're ignorant of recyclable packaging; more likely, the customer is being charged $19 for a tiny box to arrive in two weeks with unwearable merchandise so the company makes a big profit on shipping charges!

    Jjs House - how is the quality? 1


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