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Dedicated September 2020

Issues with wedding planner this far in

B2B2020, on November 20, 2019 at 7:39 AM Posted in Planning 0 8
So we hired a wedding planner for the year and for the day. It cost a large sum. However I feel as though we are getting pushed to the side. Within the contract it states a large variety of things that includes keeping up with our budget and getting vendors paid, our timeline, meeting us at vendor places and more. We found our own venue, reception, food,dj, cake, photographer, and dresses/tuxes. The only thing she has helped with is our flowers. We already had a Stern sit down with her 2 months ago. After we had that she was on it...emailing often...getting things done...now here we are once again with no contact. We asked her to look over the invites a week ago I which she replied "I will look over these tonight". No contact since . She has followed none of our guidelines. I was the one who brought up bridemaids dresses and now come to find out they won't be in on time! We paid half at the beginning of the year. The rest after the wedding but I just done feel as we are receiving the attention we should be. For those who have had planner and or those who are ...what did you do? What should we do? I'm getting ready to write an email shortly.

8 Comments

Latest activity by Alejandra, on November 20, 2019 at 6:56 PM
  • D
    Dedicated December 2019
    Decemberbride ·
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    I have a planner and she is helping manage the planning and alleviating stress not adding to it. She's come up with great ideas and suggestions and has really helped to keep me organized.
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  • B
    Dedicated September 2020
    B2B2020 ·
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    Exactly! We have not found a bit of that with her. The interesting part is it takes A LOT to stress me out...she has got me to this point twice now. We once almost missed a payment to our videographer and just so happened to pull the account up out of nowhere....
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  • D
    Dedicated December 2019
    Decemberbride ·
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    I'm sorry. I'd think twice about her. If she's not holding up to her contract, hopefully that gives you an out to get somebody else. I'm 10 days away now and only had doubts about one of my vendors.. he ended up needing to get replaced. I'd listen to your intuition
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  • Sarah
    Devoted November 2021
    Sarah ·
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    Honey fire her and leave a bad review everywhere you can. This is her job, and if she can't do t then you need your money back. Go to her and insist on a refund because she's broken your contract. Hire someone else.
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  • Cristy
    Master May 2021
    Cristy ·
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    I agree with this. Also, do it now, while you still have time. The longer you wait, the harder it will be, and the less likely you are to get any money back.

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  • Kaysey
    Super February 2020
    Kaysey ·
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    I don't have a planner but one of my friends from high school is a wedding planner in my area. I showed her your post and she said that you should check with your planner to see how many weddings she is working on at one time. If your planner is a newer planner as well she may be still trying to find their footing on how many weddings she can handle at one time. It is quite possible that she has overwhelmed herself with what she has taken on; which is no excuse for her neglect on your wedding.


    If I were you, I would 100% be honest with her and tell her that you and your FH feel neglected when it comes to her services for your wedding; especially if you have everything she agreed to do in a contract that you have a copy of. If things don't change and if you feel like you can plan the remainder of the wedding on your own (as it sounds, you have already planned a majority of it without her), then I'd say fire her for not holding up to her end of the agreement and save the extra money.

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  • Jennifer
    VIP August 2021
    Jennifer ·
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    I agree with some PPs, fire her and ask for a refund. She has breached your contract! I would look for a Day of Coordinator, since you have planned the majority of the wedding already, you really just need someone to run the show on the day of the wedding!

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  • Alejandra
    Super March 2019
    Alejandra ·
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    Yeah if she's missing deadlines, such as making sure bridesmaids dresses are in on time thats big NO for me, its good that you haven't had things by her then because who knows if they would have even follow through, I'd take matters into my own hands at this point. It sounds like you have gotten most of your big items out of the way and yes its hard but you're already getting it done without her. I'd save he money and use it elsewhere if needed. A great wedding planning tool that helped me was thumbtack which is a site/app that helps you get connected to professionals such as officiants, florist, hair and make up artists and so much more. You get to put in info about what you need and they match you up with a bunch of people. I found three of my vendors using thumbtack and I wish I would have started using it earlier.

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