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APZ
VIP March 2017

issues with minted for invites??

APZ, on December 29, 2016 at 11:19 AM Posted in Etiquette and Advice 0 9
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Hi there Smiley smile

I used minted for our save the dates- and they were GREAT! I decided to go with them for our invitation suites as well and am now in a bit of a mess with them..

Our invites were printed in an incorrect color (Ivory when I ordered blush ) and the RSVP's were printed in blush...but not the same blush as the sample I received or the matching envelope liners and stamps I purchased to match the suite. Minted agreed to reprint and expedite shipping as well as give a small a small % off the cost. They arrived again and are still not quite right... they are both blush now- but still not the same blush as the other suite components.

Do I ask to have them redone yet a third time or just suck it up and use them?

I guess I wouldn't be as frustrated if I hadn't sunk the amount of $ I did into paper products...but I wanted them to be pretty.

9 Comments

Latest activity by Mrs. Fall Bride, on December 29, 2016 at 1:07 PM
  • Miami2NorthernVA
    Master November 2017
    Miami2NorthernVA ·
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    I would make them redo them until they do them correctly. As long as you have time.

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  • FutureMrs.G
    VIP July 2017
    FutureMrs.G ·
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    Definitely make them redo them. You paid a lot of money for them (I know, I got mine through minted as well, but they haven't arrived yet) and you deserve to have them be exactly the way you wanted them to be!!

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  • APZ
    VIP March 2017
    APZ ·
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    Thanks guys..just needed some reassurance that Im not being crazy/bridezilla over this.

    Also @futuremrs.g if you happen to have any additional coupon codes that you weren't able to use when checking out since they only let you apply one at checkout- do a live chat or call their customer service and ask them to apply the other code and credit your account. It ended up saving me an extra $100. It takes a few days for the refund to show up on your card...but I figure any small amounts I can save will add up and help with other costs. I'm not sure how long its been since you ordered-so they may be more hesitant about it...but its worth a shot!

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  • Sarah
    Devoted September 2017
    Sarah ·
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    Definitely make them redo it, if you have the time.

    We had a few issues with minted and our save the dates, I had to go back twice to get them done correctly. Just take a lot of photographic evidence and maybe even ask for more off.

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  • EH
    Devoted April 2017
    EH ·
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    I agree that as long as they will arrive in time I would have them redone.

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  • MrsSki
    Master April 2017
    MrsSki ·
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    I'd make them redo them.

    Good to know you're having issues! I'm ordering mine from them so I guess I should do that soon to make sure there's time for reprints...

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  • Courtney
    Dedicated May 2017
    Courtney ·
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    You're not being a bridezilla, and even if you were, you paid money for a service that they didn't do correctly, so if you have the time you should definitely send them back.

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  • Mrs.K
    VIP June 2017
    Mrs.K ·
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    I would make them redo them. OR if there isn't time call and insist on a full refund because they screwed up twice and now you have to send out incorrect invites!

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  • Maegan
    Devoted June 2017
    Maegan ·
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    I would ask again. I had MAJOR issues with them on my Save the Dates. I had to call 4 times before finally getting the correct product 2 weeks late. I was furious because it took so many times for something I ordered right originally. I got a small portion back and 15% off next time. I am too scared to order my invites from there now after that.

    I would continue having them fix them until you get what you ordered and paid for.

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