Sharon
Just Said Yes August 2022

Issues with Magnetstreet/truly Engaging

Sharon, on November 28, 2021 at 8:25 AM Posted in Planning 0 6
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Has anyone else had issues getting promo codes to work on MagnetStreet/Truly Engaging? I'm trying to get their 75% off promo that's happening until the 30th using the code BESPOKE, but when I try to apply it to my cart I get an error saying my limit has been reached, and I've never even ordered anything from there before. I'm trying to get my Save the Dates ordered this weekend, and we spent so long choosing the design and picture we wanted to use, and now I can't get the discount to go through. I got the discount to show up a couple times with just my Save the Dates in the cart after it not working at all, but then when I add my envelopes to the cart again it disappears and I can't get it back. I'm super stressed about it! Issues with Magnetstreet/truly Engaging 1

Issues with Magnetstreet/truly Engaging 2

6 Comments

Latest activity by Stefanie, on December 11, 2021 at 8:19 PM
  • Rebelle Fleur
    Rockstar July 2021
    Rebelle Fleur ·
    • Flag
    Do they have a customer service number you can call? I would reach out to them ASAP before the sale is over.
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  • S
    Expert September 2022
    Sarah ·
    • Flag
    Try signing out and sign back in. When you first sign in click the “activate my discount” at the top. When I have done it that way it automatically applies the discount to my cart instead of putting in the promo code. Hopefully that works for you! Issues with Magnetstreet/truly Engaging 3

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  • S
    Expert September 2022
    Sarah ·
    • Flag
    Also, don’t worry about it ending on the 30th. They always have the 75% off. I’m constantly checking lol
    • Reply
  • Katherine
    Expert October 2021
    Katherine ·
    • Flag
    I ordered mine from there and definitely no issues. Like Sarah said don’t worry cuz they constantly do 75% off. You can also try the active my discount button. Definitely recommend this company for sure!
    • Reply
  • Sharon
    Just Said Yes August 2022
    Sharon ·
    • Flag
    Update: Customer service got back to me, and apparently they were having issues with their website on Saturday. I was able to order with no problem yesterday!
    • Reply
  • Stefanie
    Devoted May 2022
    Stefanie ·
    • Flag
    We used Magnetstreet and had no issues. We got our invitations and they turned out gorgeous!
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