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Amie
Dedicated August 2017

Invitation Opinions-I'm unhappy with them

Amie, on April 28, 2017 at 10:16 PM Posted in Planning 0 20

I've just received my invites from Vistaprint. They are a great example of you get what you pay for. They were stuffed in an envelope and have damaged corners, but I'm far more upset about the tear lines on the back of them (Like they were made on perforated paper). I even upgraded to a more expensive paper. Is this common for most invites to look like this or should I try to get my money back and order elsewhere?




20 Comments

Latest activity by Amie, on April 28, 2017 at 11:43 PM
  • RaeGin
    Master September 2017
    RaeGin ·
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    Call their customer service. I've heard they're good about rectifying any issues that come up. My invites are from VistaPrint and I had no issues with them.

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  • A. L.
    Master July 2017
    A. L. ·
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    Sorry to hear this. I agree that you get what you pay for. WPD and Minted are great.

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  • Susan
    VIP December 2017
    Susan ·
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    Call customer service. We've used Vistaprint for everything so far, and have no issues with them. I actually had to call customer service once with a problem with our engagement party invites (FMIL had us order them for her- long story.) They sent us a new batch with expedited shipping for free.

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  • S
    Beginner July 2017
    Stacey ·
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    I got mine from basic invite. I absolutely love my invitations and they were a great price.

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  • Private_User832
    Master August 2017
    Private_User832 ·
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    Not common. I ordered from vistaprint and had no problems like that and got tons of compliments on them. One set of my envelopes was crinkled in a corner and I contacted them and they fixed it immediately. Definitely call customer service

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  • AyEmVee
    VIP May 2017
    AyEmVee ·
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    My invitations came bent and they did a complete re-print for free! Definitely email or call them. They're really fast too!

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  • GettingMarriedinMay
    Super May 2017
    GettingMarriedinMay ·
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    I ordered from VP and loved ours.

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  • Karie
    VIP October 2017
    Karie ·
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    Call them. They will send you new ones

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  • Lindsey
    Dedicated June 2017
    Lindsey ·
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    I ordered ours from VP and was very happy with how they turned out. I would say call their customer service, I don't know if they will refund you, but I would think they would resend.

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  • Aqualeo
    Devoted June 2017
    Aqualeo ·
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    You should definitely contact them. I ordered mine from vistaprint and they were beautiful & perfect

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  • Kelsey
    Devoted September 2017
    Kelsey ·
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    I echo everyone else- I've had a wonderful experience with VP. Call customer service

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  • Amie
    Dedicated August 2017
    Amie ·
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    @Kelsy, @Aqualeo, @Lindsey....What paper choice did you go with? And what color were your invites?

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  • FromAtoB
    Dedicated September 2017
    FromAtoB ·
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    I ordered mine from Vistaprint and they turned out great. I'd give their customer service a call.

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  • W
    Expert August 2017
    Whitney ·
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    I've only used Vistaprint and the only problem I had was they sent the wrong envelopes but they mailed the correct ones, refunded my money, and gave me a promo code. It's ridiculous to spend a bunch of money on paper that is going to be thrown away after the wedding.

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  • milinovemberbride
    VIP November 2017
    milinovemberbride ·
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    I would definitely call customer service and try to get something back.

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  • Aqualeo
    Devoted June 2017
    Aqualeo ·
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    I got the standard matte cardstock and they were dark blue-green. They were packaged very nicely too!

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  • Joy
    Super June 2017
    Joy ·
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    I would call them and see what they can do for you.

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  • HavanaChic
    Super February 2018
    HavanaChic ·
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    I didnt have any issues wth my STDs. Call customer service

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  • Jamie
    Super October 2017
    Jamie ·
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    As has been said, call them. They can send replacements out. Don't stress over the little things Smiley smile this can be fixed

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  • Amie
    Dedicated August 2017
    Amie ·
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    Thank you ladies!! Replacements are on their way. My major stress is the RSVP date is June 1st (Short Engagement!) and I planned on the invites going out tomorrow! Thankfully 99% of our guest are already well aware of all the details.

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