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6-1-18
Expert June 2018

I'm worried my photographer won't show up

6-1-18, on March 23, 2018 at 9:55 AM Posted in Planning 0 16
We booked our photographer last summer for our wedding this summer. She was highly recommended and well-known in my city, and I love her work. We booked engagement photos and she had to cancel. We rescheduled and I texted her the day of to confirm the location and she had completely forgotten. She tried to reschedule again but I had taken off early that day so that was the only day I could take them. We had to change the location to somewhere closer to her house. She promised she would "make it up to me." So a few months ago something came up and we had to change our date. She told me the days she had available and I picked one that the venue also had available. We also switched to a 4 hour package at our venue, so we wanted to change to a shorter package than the 8 hours we had booked (we had paid for half of the 8 hr package). She got an attitude with me for asking if we could switch packages, but she let us and just charged just a change fee instead of us paying for the other half of the 8 hour session. She sent an invoice for the change fee and I paid it. I asked her to email a new contract for us to sign and she said she would. I never got it, so I asked her to send it again and she said she did. I still never got it and I told her. She said it would be fine. We haven't talked since but I'm worried since we don't have a contract she won't show up, or that she's mad and won't do a great job out of spite.

16 Comments

Latest activity by Allison, on March 27, 2018 at 8:21 PM
  • Heather
    Devoted June 2018
    Heather ·
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    I am so sorry you are going through this and if you hadn't already paid, I'd say find a new photographer. I would try to get something in writing ASAP from her. If it isn't the contract, at least an email. You can email her and say something like "I'd like to confirm all the details about your services for my upcoming wedding. You are scheduled to be there on (date) from (time to time). Also, please confirm that we are paid in full. Hopefully you'll get a response to that, even if its just something like "yes, I'll be there." And I would be hassling her hard for your contract. If she keeps saying she emailed it, I'd be on the phone with her when she does and not get off the phone until it appears in your inbox.

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  • Pegs
    VIP July 2018
    Pegs ·
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    Even though, according to what you're saying, she comes highly recommended, she isn't seeming to live up to the hype. I don't want to make you nervous and say that you have to look for other options, but I am going to suggest it anyway.

    I would very blatantly explain your dissatisfaction with this entire process so far and that if you do not receive a signed contract by "x" date, you will have to visit other options.

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  • Going to the chapel
    Master July 2017
    Going to the chapel ·
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    I can understand if she had a bit of attitude when you cut the number of hours. Doing so cut her revenue for the day in half and it's doubtful she could make it up by shooting another wedding the same day. However, a true professional will show up at your wedding and do a good job. Your only other option is to cancel with her, lose all your money and find a new photographer.

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  • 6-1-18
    Expert June 2018
    6-1-18 ·
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    I'm friends with her on Facebook and from what I can tell she has some personal stuff going on, but that doesn't excuse her time management problems. I also know from Facebook that one of her clients was unhappy with her work (or something, idk the details) and was able to get their money back from PayPal. I also paid her through PayPal.
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  • Bianca
    Super August 2019
    Bianca ·
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    Push for a contract. If she can’t provide one, get a new photographer because this one sounds unprofessional and rude.
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  • 6-1-18
    Expert June 2018
    6-1-18 ·
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    I agree, and I felt bad about that but she had 8 months to rebook that Saturday. We changed to a Sunday morning and I didn't want her to have nothing to shoot for the other 4 hours. I debated on not asking but did say she would make it up to me.
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  • Alondra S.
    Expert September 2018
    Alondra S. ·
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    I agree with this!
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  • B
    Master April 2019
    Brittany ·
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    Sheesh, this girl needs an agenda. Forgetting about a photo session when you're a photographer is so unprofessional.

    I would also demand the contract, and if you still don't get one I would start looking around for someone more reliable while there is still enough time.

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  • Jessa
    Dedicated May 2016
    Jessa ·
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    Yikes. I would honestly be worried as well. She seems very unprofessional & that is not acceptable in my opinion. She completely forgot about your photoshoot! That’s wild
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  • C
    Beginner April 2018
    Chatia ·
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    Take out wedding insurance and have a back up ready in case she doesn't show.
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  • 6-1-18
    Expert June 2018
    6-1-18 ·
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    If I'm not able to get a contract out of her, should I go through the process of getting my money back from PayPal? Has anyone done that?
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  • 6-1-18
    Expert June 2018
    6-1-18 ·
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    Yeah! I went back and read the messages and she said "what day again? I can't find it" I said today and she said "I'm slowly losing my mind" with a bunch of laughing emojis. Then she said it was because she had moved the week before. The first time she cancelled she was supposed to be out of town that week and apparently forgot.
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  • T
    Beginner June 2019
    Thaiyana ·
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    Why did u pay her upfront normally u would just put down a deposite of maybe 20% of the cost if she dont show i hope u have something proving u paid her in full and keep all emails and text messages and sue her

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  • 6-1-18
    Expert June 2018
    6-1-18 ·
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    She required a 50% deposit so that's what I paid. I do have all the messages from her!
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  • T
    Beginner June 2019
    Thaiyana ·
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    Great if she don't show then take her to court she will be really wrong for not showing

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  • Allison
    Expert October 2018
    Allison ·
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    I'd demand the contract, you are a paying client! Don't tip toe around her, she's blown you off a few times.


    It's important to note, that until you sign a new contract you're responsible for the current one.
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