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Just Said Yes September 2020

I'm in the Uk, Fiancée in the us

Ant, on October 18, 2019 at 11:08 PM Posted in Account Support 0 1

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Hello, we both created an account using the website, then later we learned about the app. My Fiancée who lives in the US downloaded the app and her website login details work fine.
However the same app isn't available in my country (the UK), so I downloaded the UK version of it.
The problem is the account I have doesn't work with the UK app, it will only allow me log in from the US app or via the website

Basically what I'm asking is, is there anyway for me to access our account from the UK version of the app or even download the US version of it somehow, as it seems it would be more convenient using the app rather than the website.

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Latest activity by WeddingWire Support Team, on October 21, 2019 at 3:03 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on October 21, 2019 at 3:03 PM
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Hi Ant! Currently, the Google Play or iTunes require app downloads from the store to match the country the billing address is in. It may be helpful to access your account from the browser on your mobile device so you can both access your account regardless of your location. Please don't hesitate to reach out to us at help@weddingwire.com if you have any other questions or concerns!
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