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Beginner June 2021

i can’t find us in the guest search

Elizabeth, on July 20, 2020 at 12:27 PM Posted in Account Support 0 7

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I’ve made our website and even attached a registry to it. But I still can’t find our website when I search either of our names in the search.

If I can’t find us, it won’t work for our guests either. I need to figure out how to fix this before I ever make this available to our guests or switch planning websites to one that works.
Any suggestions? Our direct url works when typing it in but no one is going to type in that long address.

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7 Comments

Latest activity by WeddingWire Support Team, on July 22, 2020 at 11:39 AM

Legend November 2019
Caytlyn · on July 20, 2020 at 12:34 PM
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Did you make your website searchable in the settings?
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Super June 2021
Elizabeth · on July 20, 2020 at 6:29 PM
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The website isn't automatically public, so if you didn't make it public, it won't show up. Maybe that's the problem?
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Beginner June 2021
Elizabeth · on July 20, 2020 at 6:40 PM
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Hi, I don’t have the password feature on. I don’t see a button that says make public.
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Beginner June 2021
Elizabeth · on July 20, 2020 at 6:41 PM
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I don’t see an option to make my website searchable in the settings. Could you point me in the right direction?
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Legend November 2019
Caytlyn · on July 20, 2020 at 8:32 PM
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Our apps look different, but here is a screenshot from the desktop version of the site. It’s under settings.
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Beginner June 2021
Elizabeth · on July 20, 2020 at 9:23 PM
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Do you think I have this turned on correctly if this is the right thing to turn on?
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WeddingWire Administrator March 2023
WeddingWire Support Team · on July 22, 2020 at 11:39 AM
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Hi Elizabeth! We are so sorry you are having trouble locating your wedding website on our Find a Couples' tool. Our Development Team is aware of an issue that may cause some websites to not appear in search results. It may take a bit of time to fix this issue, so we recommend sharing your personalized URL in the meantime.
Please feel free to reach out to us at help@weddingwire.com for any updates!
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