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Caitlin
Master July 2017

How to tell a vendor you won't be going with them

Caitlin, on May 10, 2016 at 12:20 PM Posted in Etiquette and Advice 0 10

My fiance and I have started to talk to photographers and after getting information have been able to eliminate some that we won't want. How do I tell them politely that we don't want to use them. I know they want you to be upfront and honest but I feel awkward saying we are picking someone else over you. In picking our venue we didn't really have this problem because part of the reason we pick it was how friendly and communicative the wedding department was - most of the venues we toured never checked back in so we didn't have to tell them no.

10 Comments

Latest activity by Jay Farrell, on May 10, 2016 at 1:49 PM
  • kellerinacat
    Dedicated July 2016
    kellerinacat ·
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    When I ended up letting a few photographers know that we weren't going with them (because a few had pencilled in the dates for us), I just thanked them profusely for their help and said that I wanted to let them know that we'd decided to go another way and wanted to let them know so that they could open the date back up. They were all very gracious, I'm sure this happens all the time.

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  • JoRocka
    Master September 2016
    JoRocka ·
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    Thank you for taking the time to lay out x y and z (or meeting with me) I appreciate it very much. We have at this time chosen another location, vendor, service for our event.

    Cheers.

    Xxxxxxxxx

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  • Celia Milton
    Celia Milton ·
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    Caitlin, we're all very used to being told we're not a good fit, and all you really need to say is that you've gone in a different direction (the universal metaphor for "not thanks', kinda like, "it's not you it's me.....). We might not like it, but personally, I like to know that a potential client is no longer. It's the polite thing to do, so thank you.

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  • LadyMonk
    Master September 2014
    LadyMonk ·
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    I don't see why telling someone no should be awkward. Just say it.

    It's less annoying for a vendor to know you aren't going to use their services than to leave them hanging. Do you also leave your friends hanging? I hope not.

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  • BecomingBailey
    VIP August 2016
    BecomingBailey ·
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    Just be honest, and sooner than later. Especially if they may have penciled you in because they need to know that you went with someone else. I think they're all pretty used to it, it's the nature of the business. People shop around and pick who works for them and their budget and vision.

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  • Caitlin
    Master July 2017
    Caitlin ·
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    I definitely want to let them know but I just didn't want to say something and have it seem insincere or rude. Almost with this was a job I could give my FH since he has no problem telling people no!

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  • Kathleen Smith
    Kathleen Smith ·
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    JoRocka's response is perfect.

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  • The
    Devoted July 2016
    The ·
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    Honesty is the best policy I've found with my vendors

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  • Caitlin
    Master July 2017
    Caitlin ·
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    Thanks everyone for your suggestions.

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  • Jay Farrell
    Jay Farrell ·
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    You are kind to do so, thank you. Everyone had good suggestions,if they ask specific reasons just be lovely but honest and that feedback helps us a lot. Most are gracious about it, again you rock. Smiley smile

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