How to cancel makeup/hair artist

From the part of the contract that you stated, it does seem that you would be able to cancel without penalty. I would just send them an email to let them know that you were unhappy with the trial and decided to book elsewhere and would like to cancel your services. Whatever you do, make sure to do it in writing (email/text/certified mail) so that you have proof that it was done before the 30 days,

And other than cancelling, if you’re open to it, you may be able to ask for a second complimentary trial?

Have you shared your thoughts with the artists? Typically, if you really didn’t like it, see if you can give them a chance to fix it by asking for a complimentary trial or a reduced trial.

If you’re set on going with a different vendor, “I’m sorry, but I’ve decided to go a different direction with my hair and makeup. Thank you for your time.” Is the sort and sweet cancellation notice.
Vendors get cancellations/those who don’t want to work with them for may reasons. Once it’s confirmed by them, ask for the deposit back.

I think you should talk to them and see if they can do a second trial? I honestly would cancel if you are not happy and willing to pay the cancellation fees. I hated my makeup on the trail and did address my concerns with the makeup lady who promised me to fix it on the wedding day. Sadly, I felt like a clown on my wedding day

View Quoted Comment

I did and they just said that a blow out before the wedding day hair would fix my issue.
My concerns were hair -- it was super frizzy and the style was falling apart (I had to fix the hold myself after the trial by adding additional bobby pins). They ignored the "falling apart" part of my concerns when they responded.

I can do a second trial but it's $150 per trial - no discount offered. I'm thinking I'd rather pay for a trial with someone else since I'm just not sure the artist can fix it and $150 is a lot of money

View Quoted Comment

Luckily no cancellation fees since they didn't make me pay a retainer fee. Another trial would be another $150 so I'm thinking I should try someone else. They seem to just say "we can fix it all on the wedding day" but I worry about having an experience like the one you described

I would thank them for their efforts, but say you don't feel their style is what you're looking for (it isn't "you"), and that you've decided to go with someone else.

Sounds like they aren't really that great to work with since they aren't addressing your concerns or offering to give another trial for free, so I wouldn't risk it